Customer Service Associate

Walgreens; Painesville (OH); On-site; USD 20,664 - 24,108; Full time

Job summary

A leading pharmacy chain in Painesville, Ohio is seeking a full-time position focused on delivering exceptional customer service and sales assistance. Candidates should be fluent in English and willing to work flexible hours, including evenings and weekends. Prior retail experience is preferred. This role offers a pay range of $15.00 - $17.50 per hour.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work a flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales and provides efficient checkout service.
• Engages customers and resolves issues to ensure a positive experience.
• Keeps counters and shelves clean and well merchandised.
• Assists with product placement and stock rotation.

Skills

Fluent in English

Customer service skills

Flexible schedule

Job description

Overview

This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $17.50/hr

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale and suggests trade-up and/or companion items.
• Registers customer purchases on the cash register, handles cash, processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Prices merchandise as required or directed by management.
• Implements company asset protection procedures to minimize profit loss and ensures compliance with relevant laws regarding regulated products.
• Constructs and maintains displays; completes resets and revisions as directed.
• Assists with product placement and stock rotation, using first in, first out where applicable.
• Has working knowledge of store systems and equipment.
• Provides customer service in the photo area and assists with related services.
• Assists with web pick-up responsibilities and order fulfillment.
• Maintains store appearance and assists with exterior and interior maintenance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes required learning programs as requested.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work a flexible schedule, including evenings and weekend hours

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.
• Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work a flexible schedule, including evenings and weekend hours.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range

$15 - $17.5 / Hourly

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other

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