Customer Service Associate

Par Mar Stores; Marietta, Northern (OH, KY); Hybrid; USD 24,000 - 36,000; Full time

Job summary

Par Mar Stores in Marietta, Ohio is seeking a Customer Service Associate to ensure prompt and reliable service for every guest. You will work in a fast-paced retail environment, handling transactions, maintaining store standards, and supporting management.

The role emphasizes teamwork, communication, adaptability, and adherence to safety rules for age-restricted products. Training is provided, and applicants must be at least 16 years old with a high school diploma preferred.

Qualifications

• High school diploma or equivalent preferred.
• Must be at least 16 years old.
• Must successfully complete company training.

Responsibilities

• Maintain store to the needs of management while giving excellent customer service to each guest.
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer.
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery.
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures.
• Maintain a clean and organized store, register area and backroom.
• Maintain cleanliness outside of the store.
• Ensure all deliveries are made according to company policy.
• Maintain safe/secure environment adhering to company safety methods.
• Properly record time worked.
• Complete daily paperwork/record-keeping.

Skills

Customer service

Teamwork

Communication

Adaptability

Education

High School diploma or equivalent

Tools

POS system

Cash register

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience:

• High School diploma or equivalent preferred

Requirements:

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements:

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following: