Customer Service Associate

TSP Talent; Manor (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

TSP talent in Manor, TX is seeking a Store Operations Associate to handle daily self-storage facility operations with a strong customer service focus. You will greet customers, assist with storage needs, process rentals and payments, and answer inquiries in person or by phone.

You will also maintain clean, secure property conditions, perform basic inspections, support safety standards, and help promote retail products to meet sales goals. This role is on-site with a customer-first culture.

Qualifications

• Customer-facing communication and problem-solving skills.
• Ability to explain storage options clearly and accurately.
• Proficiency with property management software and basic administrative tasks.
• Strong attention to detail for inspections and facility upkeep.
• Comfort working with policies, procedures, and a service-first, high-integrity culture.
• Team-oriented mindset and ability to collaborate with teammates and management.

Responsibilities

• Greet customers and assist with storage needs; explain solutions and complete rentals.
• Process payments and address inquiries by phone and in person.
• Maintain clean, secure, and well-organized property conditions; perform basic inspections and uphold safety standards; promote retail products to meet sales goals.

Skills

Customer-facing communication

Problem solving

Explain storage options

Property management software

Attention to detail

Team collaboration

Job description

Store Operations Associate

Support daily operations at a self-storage facility with a strong customer service focus. Greet customers, assist with storage needs, explain available solutions, complete rentals, process payments, and address inquiries by phone and in person.

Store Operations Associate

Support daily operations at a self-storage facility with a strong customer service focus. Greet customers, assist with storage needs, explain available solutions, complete rentals, process payments, and address inquiries by phone and in person.

Maintain clean, secure, and well-organized property conditions. Perform basic property inspections and help uphold safety and facility standards. Support sales goals by renting storage units and promoting retail products.

Key Qualifications & Skills

• Customer-facing communication and problem-solving skills
• Ability to explain storage options clearly and accurately
• Proficiency with property management software and basic administrative tasks
• Strong attention to detail for inspections and facility upkeep
• Comfort working with policies, procedures, and a service-first, high-integrity culture
• Team-oriented mindset and ability to collaborate with teammates and management