Customer Service Associate

Homebase; Grass Valley (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

Taji Inc in Grass Valley, CA is seeking a friendly Customer Service Associate to greet customers, provide product information, and help resolve inquiries. This entry-level role offers a supportive team and opportunities to grow within a small business environment.

You’ll handle transactions, maintain accurate records, and assist with day-to-day operations to keep workflows running smoothly. A positive attitude and good communication are valued as you learn on the job.

Qualifications

• Positive attitude and strong communication skills.
• Genuine desire to help others and provide exceptional service.
• Ability to stay organized and handle multiple tasks.
• Willingness to work collaboratively as part of a team.

Responsibilities

• Greeting customers and assisting them with inquiries or concerns.
• Providing accurate information about products and services.
• Resolving customer issues efficiently and professionally.
• Handling transactions and maintaining accurate records.
• Supporting the team with day-to-day operations to ensure smooth workflows.

Skills

Positive attitude

Strong communication

Organizational skills

Team collaboration

Job description

Join The UPS Store as a Customer Service Associate!

Are you passionate about helping others and enjoy connecting with people? At Taji Inc, located in beautiful Grass Valley, CA, we’re looking for a friendly and dedicated Customer Service Associate to join our team. This is your chance to be part of a company that values excellent service and a positive customer experience.

What You’ll Do

As a Customer Service Associate at Taji Inc, you’ll play a key role in ensuring our customers feel supported and valued. Your responsibilities will include:

• Greeting customers and assisting them with inquiries or concerns.
• Providing accurate information about our products and services.
• Resolving customer issues efficiently and professionally.
• Handling transactions and maintaining accurate records.
• Supporting the team with day-to-day operations to ensure smooth workflows.

What We’re Looking For

We believe in hiring individuals who are eager to learn and grow with us. While no prior experience is required, here’s what we hope you bring to the table:

• A positive attitude and strong communication skills.
• A genuine desire to help others and provide exceptional service.
• The ability to stay organized and handle multiple tasks at once.
• A willingness to work collaboratively as part of a team.

Why Join The UPS Store ?

At The UPS Store Grass Valley, We pride ourselves on fostering a welcoming and supportive environment. We’re a small business that values teamwork, integrity, and a commitment to excellence. When you join our team, you’ll be part of a company that cares about its employees and the community we serve.

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