Customer Service Associate

Savers; Fargo (ND); Presencial; USD 16.531 - 22.041; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bundled health plans (medical, Rx, dental, vision)

Company-paid life insurance

401(k) with generous matching contributions

Paid time off

Various mental health services

Descripción de la vacante

Join Savers as a Customer Service Associate to create exceptional experiences for customers and support our mission of community betterment. This role offers both full-time and part-time opportunities, with comprehensive training and benefits, including health plans and a 401(k) with company matching.

Formación

• Create exceptional experiences for customers, donors, and team members.
• Celebrate uniqueness and work in a diverse team environment.
• Engage in professional development aligned with career interests.

Responsabilidades

• Provide outstanding customer service and support.
• Participate in comprehensive onboarding and training.
• Contribute to a positive work environment and community impact.

Descripción del empleo

Description Position at Savers / Value Village

Job Title: Customer Service Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia, we specialize in value-priced pre-owned clothing, accessories, and household goods. Our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, while providing our partners with valuable funding for community programs and services. We are proud of our 'Thrift Proud' movement, supported by millions of loyal customers and over 22,000 team members across more than 300 stores. Learn more at savers.com.

Our brands include Savers (U.S.), 2nd Ave (U.S.), Value Village (U.S. and Canada), Unique (U.S.), Village des Valeurs (Quebec), and Savers Australia.

Summary & Positions:

At Savers / Value Village, our Customer Service Associates create an exceptional experience for Customers, Donors, and Team Members. We are hiring both Full-Time and Part-Time Customer Service Associates.

What you can expect:

• The opportunity to celebrate uniqueness, as our team is made up of people from diverse backgrounds, experiences, and perspectives.
• Work in a purpose-driven company with a business model that positively impacts the planet and local communities.
• Career development opportunities aligned with your interests, supported by our aggressive store expansion plans.

What you get:

• Comprehensive onboarding and training from day one.
• In-house expertise through Savers University, which develops and delivers robust training internally, covering approximately 90% of our training needs, complemented by external partnerships.
• Benefits including:
• Bundled health plans such as medical, Rx, dental, and vision.
• Company-paid life insurance for added protection.
• Programs for smoking cessation, diabetes management coaching, and on-demand care.
• A 401(k) plan with generous company matching contributions.
• Paid time off for leisure and personal pursuits.
• Various mental health services to support daily life.

Savers is an E-Verify employer.

Location: 1623 38th St SW, Fargo, ND 58103