Customer Service Associate

wawa; Claymont (DE); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health benefits

ESOP

401(k)

Education assistance

Parental leave

Store discount

Paid time off

Flexible schedules

Job summary

Wawa is hiring at our Delaware location for a customer-facing associate. You will greet customers, take orders, and help with breakfast, sandwiches, beverages, and pizza, while keeping the coffee station clean and organized.

You will operate the register, process payments, assist with fuel and gift cards, and conduct age checks when needed. The role requires 16+ and teamwork in a fast-paced store; benefits include health coverage, 401(k), and paid time off.

Qualifications

• Excellent communication and customer service abilities.
• Ability to multitask in a fast-paced store.
• Must be 16 years or older and have reliable transportation.

Responsibilities

• Greet and assist customers with their needs quickly and courteously.
• Prepare breakfast items, build-to-order sandwiches, beverages and pizzas, and maintain the coffee station.
• Operate the register, handle payments, activate fuel and gift cards, and assist with lottery and ID checks.
• Keep shelves stocked and store clean and inviting.
• Follow policies and keep stores safe.
• Complete store housekeeping tasks such as cleaning and trash disposal.

Skills

Communication skills

Customer service

Multitasking

Job description

What you'll do:

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
• Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
• Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Benefits:

• We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs.
• Eligibility for Wawa Benefits is defined under the terms of the plan(s)

Qualifications:

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

The hourly range for this position is $15.50 - $19.25 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [e-mail].

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.