Customer Service Associate

Wawa, Inc.; Bridgeton (NJ); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with matching

Education Assistance Program

Paid time off

Store discounts

Job summary

A popular convenience store chain in Bridgeton, NJ is seeking a Customer Service Associate to provide excellent service by greeting customers, preparing food items, and maintaining a clean store. The ideal candidate will have strong communication skills and thrive in a fast-paced environment. Benefits include health coverage, 401(k), paid time off, and store discounts.

Qualifications

• Must be 16+ years old with reliable transportation.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Greet and engage with customers courteously.
• Prepare food items and keep the coffee station clean.
• Operate the cash register and handle payments.
• Ensure stores are well-stocked and inviting.
• Complete store housekeeping duties.

Skills

Great communication skills

Customer service skills

Ability to multitask

Enjoys working in a team

Job description

Overview

Join to apply for the Customer Service Associate role at Wawa, Inc.

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.

What you'll do

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as breakfast items, built-to-order sandwiches, specialty beverages, and pizzas, while keeping the coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products.
• Ensure stores are well-stocked and shelves remain fresh, full, and inviting.
• Help keep stores clean and safe by following all established policies, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, and trash removal.

Benefits

• Inclusive, meaningful benefits and rewards that support Associates financially, physically, and emotionally. Benefits include medical/dental/vision and mental health coverage, ESOP, 401(k) with matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules, and other benefit and wellness programs.
• Eligibility for benefits is defined under the terms of the plan(s).

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask effectively.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Employment details

• Hourly range: $16.00 - $20.00, commensurate with position, experience, and location. A $1.50 shift differential applies for hours worked between 12am - 6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [e-mail] or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.