Customer Service Associate

Wawa, Inc.; Woodford (VA); On-site; USD 20,664 - 25,830; Part time

Benefits offered by this job

Medical, dental, vision, and mental health benefits

ESOP (Employee Stock Ownership Plan)

401(k) with matching

Education Assistance Program

Paid parental leave

Paid time off

Flexible schedules

Job summary

A renowned convenience store chain in Virginia is seeking a Customer Service Associate to provide excellent customer service, prepare food items, and maintain store cleanliness. Candidates must be at least 16 years old and possess reliable transportation. This position offers competitive pay between $15.00 and $18.75 per hour along with a variety of benefits including medical coverage, 401(k), and flexible schedules.

Qualifications

• Must be 16+ years old with reliable transportation.

Responsibilities

• Greet and engage with customers to ensure their needs are met.
• Prepare food items and keep the coffee station organized.
• Operate the cash register and handle payments.
• Ensure the store is well-stocked and inviting.
• Keep the store clean and safe by following policies.
• Complete housekeeping duties including cleaning and trash removal.

Skills

Great communication and customer service skills

Ability to thrive in a fast-paced environment

Enjoy working in a team environment

Job description

Customer Service Associate (CSA)

As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving our customers. You are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.

What You’ll Do

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as breakfast items, built-to-order sandwiches, specialty beverages, and pizzas, and keep the coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products.
• Ensure the store is well-stocked and shelves remain fresh, full, and inviting.
• Help keep the store clean and safe by following all established policies, procedures, and guidelines.
• Complete housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Benefits

• Medical, dental, vision, and mental health benefits.
• ESOP (Employee Stock Ownership Plan).
• 401(k) with matching.
• Education Assistance Program.
• Paid parental leave, store discounts, paid time off, and flexible schedules.
• Access to additional benefit and wellness programs.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [e-mail].

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.