Customer Service Associate

Wawa, Inc.; Baederwood (PA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) with matching

Education Assistance Program

Paid time off

Store discounts

Job summary

A well-known convenience store chain in Baederwood is seeking a Customer Service Associate to provide excellent service and assist with food preparation. Ideal candidates should possess strong communication skills, enjoy team settings, and be able to thrive in fast-paced environments. Compensation is competitive, with benefits including medical, dental, and flexible scheduling.

Qualifications

• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met quickly.
• Prepare food items and keep the coffee station clean.
• Operate the cash register and handle payments.
• Ensure stores are well-stocked and inviting.
• Complete store housekeeping duties.

Skills

Great communication and customer service skills

Ability to thrive in a fast-paced environment

Teamwork

Job description

Overview

Join to apply for the Customer Service Associate role at Wawa, Inc.

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.

What you'll do

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas, and keep the coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products.
• Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
• Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Benefits

• Inclusive, meaningful benefits and rewards to support Associates financially, physically, and emotionally. Benefits include medical/dental/vision and mental health benefits, ESOP, 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules, and access to other benefit and wellness programs.
• Eligibility for Wawa Benefits is defined under the terms of the plan(s).

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [e-mail] or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.