Customer Service Associate

Parmarstores; Beverly (MA); On-site; USD 16,531 - 20,664; Part time

Job summary

A retail chain located in Beverly, MA is seeking a Customer Service Associate to ensure prompt and reliable service for each guest. Responsibilities include maintaining store cleanliness, processing transactions, and ensuring compliance with product restrictions. Ideal candidates should have strong communication skills, the ability to work as part of a team, and must be at least 16 years of age. Join us in providing an excellent customer experience while adhering to company standards.

Qualifications

• Strong commitment to teamwork and communication.
• Must be at least 16 years of age.
• Ability to adapt to change swiftly.

Responsibilities

• Ensure excellent customer service to every guest.
• Complete customer transactions and collect payments.
• Maintain a clean and organized store and register area.
• Ensure compliance with age-restricted products.

Skills

Communication skills

Teamwork

Adaptability

Education

High School diploma or equivalent

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience

• High School diploma or equivalent preferred

Requirements

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following: