Customer Service and Sales Support Team

Bluegrass Stream LLC; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Bluegrass Stream LLC in New York City is seeking a service-oriented professional to join our Sales Support Team at our New York headquarters. You will link sales, admin, and operations, handling order entry, inventory, and reporting while delivering outstanding customer service.

Ideal candidates have 2+ years in the wine or spirits industry, strong communication and computer skills, and proficiency in Microsoft Office and iOS applications.

Qualifications

• Wine/spirits industry experience preferred.
• Knowledge of major regions, producers and grape varieties.
• Strong communication and computer skills.

Responsibilities

• Handle sales order entry, inventory, and reporting.
• Provide customer service and support the sales team.
• Assist with delivery ETAs.
• Support events and interdepartmental coordination.
• Manage special projects.

Skills

Customer service

Communication

Multi-tasking

Problem-solving

Self-starter

Tools

Microsoft Office

iOS applications

Job description

We are seeking a service-oriented candidate to join our Sales Support Team in our New York headquarters.

In this role, you will act as a vital link between the sales, administrative, and operations teams by managing sales order entry, inventory, and reporting. You will provide customer service, support the sales team, and assist with delivery ETAs. Additionally, responsibilities include support for events, interdepartmental coordination, and managing special projects.

Ideal candidates possess 2+ years' experience in the wine or spirits industry, with knowledge of major regions, producers, and grape varieties. Strong communication and computer skills are essential, including proficiency in Microsoft Office and iOS applications.

This role offers opportunities for continued education and internal promotion. Candidates should be self-starters capable of multi-tasking, problem-solving, and effective communication.