Customer Service and Patient Experience Professional

Sans Souci; City of Yonkers (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

All-expense-paid vacations

Child-care benefits

Discounts on shopping

Lodging and travel discounts

Job summary

Sans Souci Rehabilitation and Nursing Center in Yonkers, NY seeks a Customer Service and Patient Experience professional. This entry-level healthcare role focuses on leading the patient/guest experience and supporting employee engagement.

You will develop leadership skills, collaborate with care teams, and help residents and families feel cared for. Competitive perks and opportunities for growth are available.

Qualifications

• Entry-level healthcare position with growth opportunities.
• Focus on resident/patient service quality.
• Demonstrated leadership and team collaboration.

Responsibilities

• Oversight of patient and guest experience.
• Support employee engagement initiatives.
• Coordinate with care teams and families.

Skills

Customer service

Patient experience

Leadership potential

Communication skills

Job description

Customer Service and Patient Experience Professional:

Interested in beginning your career in healthcare? Don't know where to begin? We may be the right fit for you; let's talk employee perks.

We genuinely care about our employees, who are the vital link to our organization. We are a proud equal opportunity employer who goes above and beyond to ensure that our employees are supported, personally and professionally.

Do we still have your attention? Great!

Here at CareRite Centers, we offer thousands of employee perks, including all-expense-paid vacations, child-care benefits, discounts on shopping, lodging, and travel, and so much more.

Interested in who we are as an organization?

• We are seeking a full-time Customer Service and Patient Experience Professional at Sans Souci Rehabilitation and Nursing Center who is eager to grow in the post-acute care field.

This position allows professionals to practice and develop their leadership skills while overseeing the patient/guest experience and employee engagement. This is an entry-level healthcare position that offers tremendous growth and national networking opportunities

Here's what we are looking for:

• Dedicated professionals who want to grow in healthcare management




• Candidates who are committed to ensuring excellent levels of genuine customer service for residents and patients recovering from a recent hospitalization, surgery, or illness




• Leaders who are creative, dynamic, and open to creative think-tank sessions to enhance customer service in the field of healthcare.




• Candidates who may have an interest in growing their expertise in employee operations




• Creatives who will lead employee engagement councils to ensure that all employees have a voice in shaping their work environment




• Candidates interested in our Concierge/Administrator in Training (AIT) Program




• Professionals who are open to working the following schedule
  

  
  

  • Tuesday through Saturday or Sunday through Thursday, 11 AM - 7 PM.

  
  
  
  

Salary range - $20 - $22, depending upon experience