Customer Service and Delivery Coordinator

Joe Cooper Lincoln of Edmond; Oklahoma City (OK); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Delivery Coordinator who is passionate about cars and technology. In this role, you will be the go-to expert for new car buyers, helping them understand and customize their vehicle's tech features. Your customer service skills will shine as you ensure each buyer has a seamless and enjoyable experience. This position offers a unique opportunity to combine your enthusiasm for cars with a commitment to outstanding service. If you are technically savvy and enjoy working with people, this role could be the perfect fit for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Paid Time Off

Paid Vacation

Paid Holidays

Employee Discounts

Qualifications

• High school degree or equivalent required.
• Strong customer service and technical support experience preferred.

Responsibilities

• Assist new car buyers in understanding and customizing vehicle technology.
• Follow up with customers to ensure a world-class buying experience.

Skills

Customer Service

Technical Aptitude

Communication Skills

Professional Appearance

Education

High School Degree or Equivalent

Job description

Job Description

Joe Cooper Lincoln of Edmond has an immediate opening for technically savvy and customer-focused car enthusiasts who would enjoy helping people and being around new cars. The Delivery Coordinator is a product specialist and is the subject expert on new car technology. He/she will assist the new car buyer in explaining and customizing the vehicle's technology features to fit their personal needs. Additionally, the Delivery Coordinator will follow up with new car buyers to ensure world-class service was provided during their buying experience.

Qualifications:

• High school degree or equivalent.
• Previous experience in a customer service related position. Prior experience as an Automotive Delivery or CSI Coordinator is a plus.
• Professional appearance and bearing.
• Strong written and verbal communication skills.
• Previous experience in electronic technical support and/or technical aptitude is required.

Additional Information

Benefits for full-time employees include but are not limited to: Medical, Dental, Vision, Life and AD&D, Disability, EAP, 401(k), PTO, Paid Vacation, Paid Holidays, Employee Discounts.

Cooper Auto Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.