Customer Service and Delivery Coordinator

Cooper Auto Group; Oklahoma City (OK); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a family-owned business as a Customer Service and Delivery Coordinator, where you'll assist new car buyers with technology features and ensure excellent service. Enjoy a supportive team environment focused on your success and a streamlined hiring process.

Benefits

Medical

Dental

Vision

Life and AD&D

Disability

EAP

401(k)

PTO

Paid Vacation

Paid Holidays

Employee Discounts

Qualifications

• Previous experience in a customer service-related position.
• Experience as an Automotive Delivery or CSI Coordinator is a plus.
• Strong written and verbal communication skills.

Responsibilities

• Assist new car buyers with vehicle technology features.
• Follow up to ensure world-class service during the buying experience.

Skills

Customer Service

Communication

Technical Aptitude

Education

High School Degree or Equivalent

Job description

Customer Service and Delivery Coordinator

• Full-time

Cooper Auto Group is a family owned business (since 1946), and as a family, we are committed to caring for each other. We’re a customer and employee focused company that strives for excellence through our uncompromising integrity, ethics, loyalty, and commitment.

If you’re ready to be a part of an exciting team that’s committed to your success, then we encourage you to continue with this job application. Our recruiting process is streamlined, and you can expect an efficient hiring process from offer to start date. We look forward to hearing from you!

Joe Cooper Lincoln of Edmond has an immediate opening for technically savvy and customer-focused car enthusiasts who enjoy helping people and being around new cars. The Delivery Coordinator is a product specialist and a subject expert on new car technology. He/she will assist the new car buyer in explaining and customizing the vehicle's technology features to fit their personal needs. Additionally, the Delivery Coordinator will follow up with new car buyers to ensure world-class service was provided during their buying experience.

• High school degree or equivalent.
• Previous experience in a customer service-related position. Prior experience as an Automotive Delivery or CSI Coordinator is a plus.
• Professional appearance and bearing.
• Strong written and verbal communication skills.
• Previous experience in electronic technical support and/or technical aptitude is required.

Benefits for full-time employees include, but are not limited to: Medical, Dental, Vision, Life and AD&D, Disability, EAP, 401(k), PTO, Paid Vacation, Paid Holidays, Employee Discounts.

Cooper Auto Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.