Customer Service and Client Relations Associate

Pro-Active; Texas; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid training

Mentorship

Advancement opportunities

Competitive compensation

Job summary

Pro-Active is a Dallas-based company seeking motivated individuals for a Client Relations Associate role. You will build relationships with customers, represent brands at events, and deliver personalized solutions to create exceptional experiences.

This hands-on training position offers career growth within a fast-paced, team-focused environment. You will participate in ongoing training, mentorship, and leadership development while helping to acquire and retain customers and track interactions

Qualifications

• Strong communication and relationship-building skills.
• Positive attitude and professional demeanor.
• Customer-focused mindset.
• Self-motivated and goal-oriented.
• Ability to thrive in a fast-paced, team-driven environment.
• Strong organizational and time-management skills.
• Previous customer service, hospitality, retail, or sales experience is a plus, but not required.
• High school diploma or equivalent.

Responsibilities

• Build and maintain positive relationships with new and existing customers.
• Represent client brands at promotional events and customer engagement campaigns.
• Assist customers by identifying their needs and providing personalized solutions.
• Deliver exceptional service throughout the customer experience.
• Support client acquisition and retention initiatives.
• Track customer interactions and maintain accurate records.
• Collaborate with team members to achieve daily and weekly goals.
• Participate in ongoing training and professional development programs.

Skills

Communication

Relationship-building

Customer service

Teamwork

Education

High School Diploma

Job description

Job Description

Dallas, TX | Full-Time | Immediate Start

Customer Relations Sales Leadership Development

Pro-Active is seeking motivated and ambitious individuals to join our growing team as a Client Relations Associate. This role is ideal for candidates who enjoy working with people, building relationships, and creating exceptional customer experiences while developing valuable skills in sales, marketing, and leadership.

If you're seeking a fast-paced opportunity with hands-on training, career advancement, and a team-oriented culture, we'd be delighted to meet you.

What You'll Do

• Build and maintain positive relationships with new and existing customers
• Represent client brands at promotional events and customer engagement campaigns
• Assist customers by identifying their needs and providing personalized solutions
• Deliver exceptional service throughout the customer experience
• Support client acquisition and retention initiatives
• Track customer interactions and maintain accurate records
• Collaborate with team members to achieve daily and weekly goals
• Participate in ongoing training and professional development programs

What We're Looking For

• Strong communication and relationship-building skills
• Positive attitude and professional demeanor
• Customer-focused mindset
• Self-motivated and goal-oriented
• Ability to thrive in a fast-paced, team-driven environment
• Strong organizational and time-management skills
• Previous customer service, hospitality, retail, or sales experience is a plus, but not required
• High school diploma or equivalent
  ,

What We Offer

• Paid training and ongoing mentorship
• Clear advancement opportunities based on performance
• Leadership development programs
• Competitive compensation with performance-based incentives
• Supportive and collaborative team culture
• Real-world experience in customer relations, sales, marketing, and business operations

Why Pro-Active?

At Pro-Active, our people are our greatest asset. We invest in professional development, recognize hard work, and provide opportunities for individuals who are eager to grow both personally and professionally.

Pro-Active is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.