Customer Service Ambassador

ABM Industries; Dallas (TX); On-site; USD 32,000 - 36,000; Full time

Job summary

ABM Industries in Dallas, TX seeks a receptionist with duties including daily cash receipts, data entry in JDE 8.12, and deposit verification. The role focuses on accuracy and outstanding customer service in a fast-paced environment.

Ideal candidates have a high school diploma, proficiency with Microsoft Office, and strong math skills. English communication is required; Spanish preferred. Background check and drug screening are required.

Qualifications

• Must communicate in English; bilingual Spanish preferred.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Excellent basic math skills.
• Education: high school diploma or equivalent.
• Team player with good public interaction.
• Must pass pre-employment background check, drug test and MVR.

Responsibilities

• Performs receptionist duties as needed.
• Flexibility and ability to manage multiple tasks.
• Excellent verbal and written communication skills.
• Ensure every customer receives outstanding service with a friendly environment.
• Maintain established policies, procedures, and quality assurance.
• Follow dress code and hygiene guidelines and be properly identified.
• Alert personnel if suspicious activity is noticed and greet customers professionally.
• Perform other duties and projects as assigned.

Skills

Microsoft Office

Excel

Word

Outlook

Customer service

Spanish language

Education

High school diploma or equivalent

Tools

JDE/Score 4

Job description

Overview

• Review, audit and input Daily Cash Receipts (DCR).
• Entering Monthly Parker and payment of such.
• Process payments received by locations.
• Data entry under JDE 8.12. & Park ABM
• Assist in verifying DCR bank deposits and issuing Discrepancy Reports as needed.
• Assist with all collections by phone.
• Maintain filing and monthly storage of all forms.

Responsibilities

Job Duties

• Performs receptionist duties as needed.
• Flexibility and ability to manage multiple tasks.
• Excellent verbal and written communication skills.
• Ensure each customer receives outstanding service by providing a friendly environment, which includes proactively greeting and thanking each customer.
• Maintain established policies, procedures, objectives and quality assurance.
• Follow established dress code and hygiene guidelines, including being properly identified.
• Alert appropriate personnel if suspicious activity is noticed during the regular course of duty. Proactive approach, greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.
• Perform other duties and projects as assigned.

Qualifications

Position Requirements

• Must be able to communicate (written and verbally) in English, Bilingual - Spanish preferred.
• Proficient in Microsoft Office, including Word, Excel, Outlook, etc.
• Excellent with basic Math
• Preferred experience in JDE/Score 4, but not required
• Education: high school diploma or equivalent.
• Ability to work effectively as a team player
• Enjoy working with the general public
• Must pass a pre-employment background check, drug test and MVR check.