Customer Service Aide (Food Service)

3M HEALTHCARE; Boise (ID); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Market-competitive pay

Generous PTO

Retirement planning and matching

Tuition reimbursement

Employee Assistance Programs

Job summary

Trinity Health is seeking a Customer Service Aide at Saint Alphonsus Regional Medical Center in Boise, ID. This full-time position involves providing exceptional customer service by managing patient meal orders and ensuring food quality. Candidates are encouraged to have a high school diploma and, although not required, previous experience in a hospital food service is helpful. The role includes rotating shifts and flexible scheduling. Benefits start on day one, including market-competitive pay and generous PTO.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience in hospital food service helpful but not required.

Responsibilities

• Receive patient meal orders using CBORD, PowerChart, and wireless tablet.
• Deliver patient meals to rooms and verify correctness of meal ticket.
• Document patient food intake and collect feedback.
• Remove trays from patient rooms and return soiled trays to the kitchen.

Education

High school diploma or equivalent

Job description

Employment Type

Full time

Shift

Rotating Shift

Description

Saint Alphonsus Regional Medical Center in Boise, ID is hiring a Customer Service Aide to support the Food and Nutrition Services Department. The position is responsible for providing exceptional customer service by taking patient meal orders, interfacing with department technology and assuring quality of the food to maximize positive patient experiences.

What You Will Do

• Receive patient meal orders from patient or provider through the use of CBORD, PowerChart, and wireless tablet/phone.
• Deliver patient meals to room, verifies correctness of meal ticket and assists patients with tray table and opening food items as appropriate.
• Document patient food intake following meals and collect feedback.
• Remove trays from patient rooms and returns the soiled trays to the kitchen.

Minimum Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience in hospital food service helpful but not required.

Work Schedule

This is a PRN shift as needed. It may include weekends, weekdays and holidays. Schedule is subject to change.

Highlights and Benefits

• We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.
• Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.
• We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.