Customer Service Agent - Unalakleet

SingleLiving; Unalakleet (AK); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance.

Supplemental coverage options.

Company HSA contributions.

Competitive PTO plan.

401(k).

myIDTravel and ID90 flight perks.

Job summary

SingleLiving in Alaska is seeking a dedicated Customer Service Agent to support station operations, maintain orderly station, provide training, and lead team as needed.

This role requires high school diploma, superb customer service, ability to lift 50 lbs, and flexibility to work nights, weekends, and holidays.

Join a stable aviation company with growth opportunities and flight perk programs.

Qualifications

• High school diploma, GED or equivalent.
• Superb customer service skills and prior experience.
• Experience as a Customer Service Agent in a Part 121 environment preferred.
• Ability to perform above wing duties.
• Ability to lift a minimum of 50 pounds on a consistent basis.
• Ability to work a flexible schedule including weekends, nights, and holidays.
• Must be able to remain calm during adverse conditions.
• Ability to prioritize multiple tasks.

Responsibilities

• Keep the station orderly and clean.
• Keeping all equipment in working order and reporting if repairs need to be made.
• Providing initial and recurrent training compliant with Company policies and regulatory requirements for all our ground operations employees and contractors.
• Providing training for station agents.
• Leading, assisting, and directing station employees as necessary.
• Fill in for Station Manager when needed.

Skills

Customer service

Flexible scheduling

Calm under pressure

Prior aviation experience

Physical strength

Education

High school diploma or GED

Job description

Reports To Station Manager or Lead Customer Service Agent

Qualifications

• High school diploma, GED or equivalent.
• Superb customer service skills and prior experience.
• Experience as a Customer Service Agent in a Part 121 environment preferred.
• Ability to perform above wing duties.
• Ability to lift a minimum of 50 pounds on a consistent basis.
• Ability to work a flexible schedule including weekends, nights, and holidays.
• Must be able to remain calm during adverse conditions.
• Ability to prioritize multiple tasks.

Duties and Responsibilities

• Keep the station orderly and clean.
• Keeping all equipment in working order and reporting if repairs need to be made.
• Providing initial and recurrent training compliant with Company policies and regulatory requirements for all our ground operations employees and contractors.
• Providing training for station agents.
• Leading, assisting, and directing station employees as necessary.
• Fill in for Station Manager when needed.

Why You’ll Love Working Here

• Join a stable, growing aviation company.
• Fastpaced, teamoriented work environment.
• Opportunity to work both abovewing and belowwing operations.
• Career growth and advancement opportunities.

Benefits (Full-Time Employees)

• Medical, dental, and vision insurance.
• Supplemental coverage options.
• Company HSA contributions.
• Competitive PTO plan.
• 401(k).
• myIDTravel and ID90 flight perks.