Customer Service Agent - Temporary, Rx Claims Support

Southern Scripts; Dallas (TX); On-site; USD 21,000 - 28,000; Part time

Job summary

Liviniti, LLC is seeking a Temporary Member Services Agent in Dallas, TX to deliver high-quality customer service. The role involves handling customer inquiries about Rx claims, recording interactions, and coordinating with internal departments. HIPAA compliance is required, with training provided.

The position is an hourly, temporary assignment with varied shifts. A high school diploma or equivalent is required, and strong communication, problem solving, and teamwork are essential for success.

Qualifications

• High School or equivalent completed.
• Ability to use computer systems and phone systems.
• Experience in customer service preferred.

Responsibilities

• Provide effective customer service for internal and external customers.
• Record detailed notes of inquiries, complaints, or actions taken.
• Follow up to ensure issues are resolved and changes implemented.

Skills

Customer service

Data entry

HIPAA compliance

Communication skills

Problem solving

Teamwork

Education

High School diploma or equivalent

Job description

Liviniti, LLC is seeking a Temporary Member Services Agent in Dallas, TX to deliver high-quality customer service. The role involves handling customer inquiries about Rx claims, recording interactions, and coordinating with internal departments. HIPAA compliance is required, with training provided.

The position is an hourly, temporary assignment with varied shifts. A high school diploma or equivalent is required, and strong communication, problem solving, and teamwork are essential for success.