Customer Service Agent/Cashier

Stonebriar Chevrolet; Frisco (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team as a Customer Service Agent in a thriving service department. This entry-level role is perfect for those eager to start a career in the automotive industry without needing to work on cars. You will be the vital link between customers and service advisors, ensuring excellent service and handling transactions with precision. Enjoy a flexible schedule with various shifts, including Saturdays, while working in a supportive environment that values your contributions. This position offers opportunities for advancement and a chance to develop your skills in a customer-focused setting.

Benefits

Great Team Environment

Opportunities for Advancement

Flexible Scheduling

Sense of Accomplishment

Qualifications

• Previous experience in a customer service role is required.
• Strong computer skills are necessary for handling transactions.

Responsibilities

• Act as a direct contact for customers, both in person and on the phone.
• Handle financial transactions with accuracy, including cash and credit cards.
• Maintain and file vehicle records properly.

Skills

Customer Service Skills

Strong Computer Skills

Team Player Attitude

Prompt and Courteous

Enthusiastic Personality

Education

High School Diploma or Equivalent

Job description

We are seeking energetic individuals to join us in our unique and fast-paced Service Department as a Customer Service Agent. If you are great at customer service and are looking for a role that has many facets, then this job is for you. If you are a college student, or someone who needs specific hours to work, this opportunity could be great for you. It offers some flexibility in scheduling and Saturday hours. This job is a great entry-level opportunity for someone who wants to get into the car business but doesn’t know where to start and may not want to work on cars or sell them. If you have experience in a business development center or in a customer facing role, this is a great opportunity. We need Cashiers with great customer service skills. This opportunity affords you the ability to work in a great team environment and become familiar with the service side of a car dealership. As a Customer Service Agent, you may have the opportunity to cross-train into various other roles on our service team. In this role, you will be the link between the guest and the service advisors. This role can have you function as a cashier at times and working on administrative duties at other times. This is a multi-faceted role with good customer service skills at its core.

What’s in it for Me/Benefits

• Great Team Environment.
• Opportunities for advancement. Inquire about our career path or check it out on our career site.
• A real sense of accomplishment and success from helping people achieve their goals.
• Various weekday shifts and Saturday hours.

Responsibilities

• Be a direct contact whether in person or on the phone for our customers.
• Handling financial transactions with accuracy, including cash, credit cards, and checks.
• Accurately handling a large number of vehicle records and ensuring they are filed properly.
• Participate in team & process development sessions.

Qualifications

• At least one previous role based in strong customer service experience.
• Must be able to work assigned shift, which includes at least some Saturdays.
• Team player attitude.
• Prompt and courteous.
• Enthusiastic personality.
• Must have strong computer skills.
• Willing to submit to a pre-employment background check & drug screen.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.