Customer Service Agent

private concierge services; New York (NY); On-site; USD 32,000 - 39,000; Full time

Job summary

private concierge services in New York, NY is seeking a friendly concierge assistant to respond to inquiries, address concerns, and coordinate appropriate services for our members. No experience required, full-time, Monday–Friday schedule, salary $23–$28 hourly. Join a team that values clear communication and high standards of service.

The role offers a stable full-time position with opportunities to grow within a luxury concierge-focused company that serves discerning members.

Qualifications

• Strong interpersonal, organizational, and problem-solving skills.

Responsibilities

• Respond to member inquiries and address concerns.
• Coordinate appropriate concierge services for members.
• Maintain clear communication with members and follow company procedures.
• Strive for a consistently high standard of service.

Skills

Interpersonal skills

Organizational skills

Problem-solving

Job description

Provide professional, friendly assistance to members by responding to inquiries, addressing concerns, and helping coordinate appropriate concierge services. Maintain clear communication, follow company procedures, and ensure a consistently high standard of service. Strong interpersonal, organizational, and problem-solving skills are valued.

Experience: Not required
Employment: Full-time
Schedule: Monday - Friday
Salary: $23 – $28 hourly

About private concierge services:
Offering wide-ranging services to enable and enhance every aspect of our members’ lives, we take the concept of luxury concierge to an entirely new level.