Customer Service Agent

Huyett; Minneapolis (KS); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Profit sharing (tri-annual)

Job summary

Huyett, a master distributor and manufacturer of industrial fasteners, seeks a Customer Service Agent in Minneapolis, KS. You will deliver accurate product information, quotations, and exceptional customer care in a fast-paced, team-oriented setting.

The role offers $21.00–$26.50 per hour plus up to $3,000 in annual bonuses, comprehensive training, and growth potential into Inside Sales tracks. No nights, holidays or weekends; full benefits and leave policies support work-life balance.

Qualifications

• Ambition to learn and elevate your knowledge and skills.
• Strong attention to detail and oral/written communication skills.
• The ability to work at a fast pace to serve our customers accurately, completely, and promptly.

Responsibilities

• Provide high-quality care to customers with accurate product information and quotes.
• Build relationships with customers in a B2B environment.
• Support customers globally and handle order quotations efficiently.

Skills

Customer service

Communication

Detail orientation

Job description

Customer Service AgentCompensation: $21.00-26.50/hr + up to $3,000 in annual bonusesLocation: Minneapolis, KSLearn E-Commerce & Customer Care Functions in an Industrial Distribution EnvironmentHuyett is a master distributor and manufacturer of industrial fasteners with an ambitious growth strategy. We are seeking energetic, action-oriented people who like working with others to solve problems. Your core responsibility in this role will be to provide high-quality care to customers across the globe with accurate product information and order quotations. The benefits and perks of this opportunity include:NO cold calling.NO nights, holidays or weekends.Comprehensive Training from knowledgeable, friendly peers invested in your success.Tri-annual profit sharing bonuses on top of regular pay.401(k), with a generous employer match and a year-one full vestment.Full benefits, including a free health insurance option for non-tobacco users.Best-in-class Company Fitness Facility.Generous paid-time-off policies, including paid holidays, bereavement, and parental leave.A Great culture with respectful teammates.Supportive managerial feedback.For more than a century, we’ve built our reputation on quality, innovation, reliability, and a people-first Culture of Excellence that values growth, professionalism, and teamwork.This culture is guided by seven Core Values:Effective We Deliver Results That MatterLearner We Grow Through CuriosityAttentive We Notice What Others OverlookAccountable We Own ItHumble We Check Our Egos at the DoorTransparent We Communicate with Clarity and HonestyLove and Respect We Treat People Like PeopleIf you’re looking for more than just a job - a place to grow your career with a company that values contribution, leadership, and purpose - we invite you to explore our open opportunities below and consider joining our Culture of Excellence!This is a business-to-business sales environment, so customers are pleasant and professional. Building relationships is an essential and rewarding part of the job. This position has career development potential to move into more complex layers of Inside Sales functions, such as: Key Accounts, Strategic Quotes, Sales Engineering, or managerial roles. This is an excellent opportunity for an either entry-level candidate, or experienced customer support professional. The ideal qualifications are:Ambition to learn and elevate your knowledge and skills.Strong attention to detail and oral/written communication skills.The ability to work at a fast pace to serve our customers in an accurate, complete, and timely manner.Work Environment: Office setting with friendly, outgoing, team-oriented staff. Candidates should anticipate a very fast-paced, productive work environment.EEOE: Huyett is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information.To Learn More About Huyett:See www.huyett.com to learn about the company’s products, services and commercial offerings.