Customer Service Agent

Uniting Holding; Houston (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Star Club Corp is seeking a motivated Customer Service Agent to engage with customers, understand their needs, and recommend products and services that provide value.

This role blends customer service, relationship-building, and sales responsibilities in a professional, results-oriented environment.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Friendly, confident, and customer-focused personality.
• Goal-oriented and motivated to achieve results.
• Strong relationship-building and problem-solving abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in sales, customer service, retail, hospitality, promotions, or events is a plus but not required.

Responsibilities

• Identify customer needs and recommend appropriate products or services.
• Present product and service information clearly and confidently.
• Support sales opportunities through customer interactions and follow-ups.
• Respond to customer questions and provide timely assistance.
• Follow up with prospective and existing customers to support retention and sales growth.
• Support promotional and customer acquisition activities.
• Maintain accurate customer records and activity information.
• Collaborate with team members to achieve customer service and sales objectives.
• Participate in ongoing sales training and professional development.

Skills

Communication

Interpersonal skills

Customer-focused

Goal-oriented

Relationship-building

Problem-solving

Organizational skills

Multitasking

Reliability

Adaptability

Self-motivated

Sales experience a plus

Education

High school diploma or equivalent

Job description

About Us

Star Club Corp was founded with a clear vision: to create a company that blends strategy, innovation, and execution into one seamless experience. What started as a focused initiative has evolved into a structured and scalable organization committed to delivering excellence at every level.

Job Summary

We are seeking a motivated and customer-focused Customer Service Agent to engage with customers, understand their needs, and recommend products and services that provide value. This role combines customer service, relationship-building, and sales responsibilities in a professional, results-oriented environment.

Responsibilities

• Identify customer needs and recommend appropriate products or services.
• Present product and service information clearly and confidently.
• Support sales opportunities through customer interactions and follow-ups.
• Respond to customer questions and provide timely assistance.
• Follow up with prospective and existing customers to support retention and sales growth.
• Support promotional and customer acquisition activities.
• Maintain accurate customer records and activity information.
• Collaborate with team members to achieve customer service and sales objectives.
• Participate in ongoing sales training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, confident, and customer-focused personality.
• Goal-oriented and motivated to achieve results.
• Strong relationship-building and problem-solving abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in sales, customer service, retail, hospitality, promotions, or events is a plus but not required.