Customer Service Agent

Magical Destinations Travel by Amy; Remote; USD 30,000 - 50,000; Part time

Job summary

A travel agency in Missouri is seeking a Customer Service Agent to deliver exceptional service. You will assist clients in planning their experiences and manage itineraries while maintaining records. An ideal candidate is self-driven, detail-oriented, and excels in communication. Enjoy flexible schedules and various training opportunities. Join us for a rewarding career that supports both personal and professional growth.

Benefits

Employee discounts

Flexible schedule

Professional development assistance

Qualifications

• Passionate about delivering outstanding customer service.
• Self-driven with a professional demeanor.
• Ability to thrive both independently and as part of a team.

Responsibilities

• Deliver professional customer service in-person, via phone, or email.
• Assist clients in planning seamless experiences.
• Prepare and manage client itineraries.
• Maintain meticulous records in line with regulations.
• Organize and manage files effectively.

Skills

Customer service skills

Strong work ethic

Detail-oriented

Organizational skills

Exceptional communication skills

Job description

Overview

Join Our Team at Magical Destinations Travel. Your gateway to a rewarding career in travel!

Are you passionate about your clients and delivering outstanding customer service? Magical Destinations Travel is on the lookout for a Customer Service Agent to enhance our dedicated team. We pride ourselves on creating a professional, supportive, and collaborative environment, where you can grow, build lasting relationships, and continuously learn.

What We Offer

• Multiple Training Opportunities: We believe in nurturing our teams potential with extensive training support.
• Supportive Community: Engage in our group forum and monthly virtual gatherings to share ideas, seek assistance, and foster a sense of belonging.
• Flexible Working Arrangements: Choose between part-time or full-time roles, all with the convenience of remote work.
• Attractive Benefits:
  • Employee discounts to fuel your passion.
  • Flexible schedule for a better work-life balance.
  • Professional development assistance to advance your career.

Your Role

• Deliver professional customer service in-person, via phone, or email.
• Assist clients in planning seamless experiences.
• Prepare and manage client itineraries and needs.
• Maintain meticulous records in line with government regulations and company policies.
• Organize and manage files effectively.

Who We Are Looking For

• A responsible, self-driven individual with a strong work ethic and professional demeanor.
• Someone who thrives both independently and as a team player.
• A detail-oriented, organized professional with exceptional communication skills.
• Coachability and a keenness to learn and grow within the industry.

Embark on a journey with Magical Destinations Travel, where your career is as rewarding as the experiences you create for others. Apply now and let your professional adventure begin!