Customer Service Advocate | Insurance Support & Growth

Nicole Grigg - State Farm Agent; Silverdale (WA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Nicole Grigg - State Farm Agent in Washington is seeking a dependable Customer Service Representative to join a growing team. You will handle inquiries, policy information, updates, and claims while delivering friendly, community‑minded service.

No previous sales experience is required; we value character, willingness to learn, and a proactive attitude. The role offers competitive compensation, PTO, and opportunities for advancement within a supportive agency culture.

Qualifications

• Clear communication and interpersonal abilities.
• Detail-oriented and able to multitask effectively.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Multitasking

Customer service

Job description

Nicole Grigg - State Farm Agent in Washington is seeking a dependable Customer Service Representative to join a growing team. You will handle inquiries, policy information, updates, and claims while delivering friendly, community‑minded service.

No previous sales experience is required; we value character, willingness to learn, and a proactive attitude. The role offers competitive compensation, PTO, and opportunities for advancement within a supportive agency culture.