Customer Service Advocate — Insurance Agent Team (PTO)

Wilbert Sumuel - State Farm Agent; Houston (TX); On-site; USD 30,000 - 60,000; Full time

Benefits offered by this job

Paid time off (vacation and personal/sick days)

Job summary

Wilbert Sumuel - State Farm Agent is seeking a Customer Service Representative to join the team in Houston, Texas. The ideal candidate will be customer-focused and enjoy working with the public, educating clients about insurance options.

Responsibilities include developing leads and scheduling appointments, alongside meeting customer needs. Excellent interpersonal and communication skills are essential, and the role requires obtaining a Property and Casualty license and a Life and Health license.

Responsibilities

• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Excellent interpersonal skills

Excellent communication skills

People-oriented

Self-motivated

Proactive in problem solving

Dedicated to customer service

Able to learn computer functions

Ability to work in a team environment

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Wilbert Sumuel - State Farm Agent is seeking a Customer Service Representative to join the team in Houston, Texas. The ideal candidate will be customer-focused and enjoy working with the public, educating clients about insurance options.

Responsibilities include developing leads and scheduling appointments, alongside meeting customer needs. Excellent interpersonal and communication skills are essential, and the role requires obtaining a Property and Casualty license and a Life and Health license.