Customer Service Advocate — Growth, Coaching & Bonus

Samantha-Alberson---State-Farm-Agent; Brookhaven (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

One On One Coaching

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Bonus based on performance

Competitive salary

Job summary

Samantha Alberson - State Farm Agent in Brookhaven, MS is seeking a Customer Service Representative to deliver exceptional service and support the growth of the agency. You will handle inquiries, maintain records, and coordinate with the team to meet community needs.

The ideal candidate is customer-focused, detail-oriented, and skilled at multitasking, with previous service experience preferred. This role offers coaching, development opportunities, and a pathway to advance within the agency.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Job description

Samantha Alberson - State Farm Agent in Brookhaven, MS is seeking a Customer Service Representative to deliver exceptional service and support the growth of the agency. You will handle inquiries, maintain records, and coordinate with the team to meet community needs.

The ideal candidate is customer-focused, detail-oriented, and skilled at multitasking, with previous service experience preferred. This role offers coaching, development opportunities, and a pathway to advance within the agency.