Customer Service Advisor - Valdosta, GA

Stonebriar Auto Services LLC; Valdosta (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Optical insurance

Life insurance

Disability insurance

Discount on services

Job summary

Stonebriar Auto Services LLC is hiring for Guest Service Advisor positions at Jiffy Lube Multicare. The role involves helping guests decide on diagnostic and maintenance services and delivering a high level of customer satisfaction.

A valid driver’s license is required, and prior automotive service experience is preferred but not essential. Employees receive a competitive wage, shop discounts on Multicare services, and full-time team members enjoy paid time off, health, dental, and optical

Qualifications

• Must have a current and valid driver’s license.
• Previous experience in an automotive service environment is preferred but not required.
• Customer-focused with ability to confer with guests to determine needed services.

Responsibilities

• Confers with guests to determine or suggest diagnostic and mechanical services needed.
• Ensures all work is performed safely and efficiently while delivering outstanding guest service.
• Contributes to an energetic and fun working environment.

Skills

Guest service

Communication

Customer service

Job description

We’re seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America’s leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America’s fastest-growing Jiffy Lube franchise and we’re hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver’s license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!