Customer Service Advisor

Jiffy Lube International; Sturtevant (WI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a passionate Customer Service Advisor to join their dynamic team. This role offers the opportunity to gain valuable skills in customer service and automotive maintenance while working in a fast-paced environment. You will educate customers on vehicle maintenance, provide exceptional service, and resolve inquiries to ensure satisfaction. With a commitment to helping customers leave worry behind, this position is perfect for those enthusiastic about the automotive industry. Join a nationally recognized brand and enjoy a range of benefits including health insurance, paid time off, and employee discounts.

Benefits

Life insurance

Vision insurance

Dental insurance

Health insurance

Paid time off

Disability insurance

Employee discount

Paid training

Qualifications

• Automotive knowledge or experience is essential for this role.
• Excellent communication and interpersonal skills are required.

Responsibilities

• Educate customers on manufacturer recommendations and preventive maintenance.
• Provide exceptional customer service and address inquiries.

Skills

Automotive knowledge or experience

Excellent communication skills

Interpersonal skills

Ability to work in a fast-paced environment

Education

High school diploma or equivalent

Job description

Join to apply for the Customer Service Advisor role at Jiffy Lube International.

Jiffy Lube is hiring a highly skilled and motivated Customer Service Associate (CSA)!

Are you looking for a dynamic and fast-paced working environment? Do you enjoy providing excellent customer service and have a passion for the automotive industry? If yes, this is the perfect job for you!

About Jiffy Lube

Jiffy Lube is a leading provider of automotive preventive maintenance with over 2,000 franchisee-owned service centers nationwide. We offer services from oil changes to tire rotations. Our technicians are trained in preventive maintenance and customer service, helping customers with vehicle maintenance questions and services, whether in-store, online, or through manufacturer recommendations. We strive daily to help our customers Leave Worry Behind.

Why should you apply?

• Join a nationally recognized brand in the automotive industry
• Gain valuable skills in customer service and automotive maintenance
• Enjoy benefits including: life, vision, dental, health insurance, paid time off, disability insurance, employee discount, and paid training

Responsibilities

• Educate customers on manufacturer recommendations and preventive maintenance
• Provide exceptional customer service
• Perform automotive maintenance tasks
• Address customer inquiries and resolve issues to ensure satisfaction

Qualifications

• Automotive knowledge or experience
• High school diploma or equivalent
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

If you are enthusiastic about customer service and the automotive industry, apply now to join our team at Jiffy Lube!

Job Details

• Industry: Customer Service
• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Motor Vehicle Manufacturing