Customer Service Advisor

Velocity Car Wash - bb34; Steamboat Springs (CO); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Velocity Car Wash - bb34 is seeking energetic, dependable team members to join our outdoor, fast-paced environment. You will help customers through the car wash process, explain packages, and ensure a clean, welcoming site for every visitor.

We offer roles that can be full-time or part-time with opportunities for advancement. Expect competitive hourly pay, occasional tips, and benefits for eligible full-time staff, all while contributing to a friendly team atmosphere.

Qualifications

• Must be at least 16 years old.
• Have a valid driver’s license.
• Maintain a professional appearance and attitude.
• Be dependable, friendly and responsible.
• Possess strong communication and customer service skills.
• Comfortable standing for extended periods and working outdoors in various weather.
• Available to work flexible hours, including weekends and holidays.

Responsibilities

• Greet customers and provide exceptional customer service.
• Guide customers safely and efficiently through the car wash.
• Assist customers with plan changes and payment information.
• Educate customers about our wash packages and purchasing options.
• Maintain a clean, organized, and welcoming property.
• Maintain wash equipment and keep the vacuum area clean and orderly.
• Work collaboratively with team members to ensure a positive customer experience.

Skills

Customer service

Communication

Dependable

Friendly

Job description

Are you an energetic, dependable team player who enjoys working outdoors and providing excellent customer service? If so, we want you to join our team!

Velocity Car Wash is looking for motivated, friendly individuals to join our growing team. Our mission is simple: to provide every customer with a clean, dry, and shiny vehicle in minutes.

We take pride in creating a fun, welcoming work environment and treating our team members like family. Employees enjoy the opportunity to work outdoors in a positive and fast-paced environment while interacting with our amazing customers.

Responsibilities

As a Velocity Car Wash Team Member, your responsibilities will include:

• Greeting customers and providing exceptional customer service
• Guiding customers safely and efficiently through the car wash
• Assisting customers with plan changes and payment information
• Educating customers about our wash packages and purchasing options
• Maintaining a clean, organized, and welcoming property
• Maintaining wash equipment and keeping the vacuum area clean and orderly
• Working collaboratively with team members to ensure a positive customer experience

Qualifications

We are looking for individuals who:

• Are at least 16 years old
• Have a valid driver's license
• Maintain a professional appearance and attitude
• Are dependable, friendly, and responsible
• Possess strong communication and customer service skills
• Are comfortable standing for extended periods of time,and working outdoors in a variety of weather conditions
• Are available to work flexible hours, including weekends and holidays

Current Opportunities

Please note: This position is available at two Montrose locations, and we will work with you to determine the location and schedule that best fit your experience and availability.

• South Montrose — Woodgate: Currently hiring for full-time afternoon shifts
• North Montrose — Townsend: Currently hiring for part-time shifts

Compensation & Benefits

• Starting pay: $18-$24 per hour
• Opportunities to earn commission and tips
• Cross-training opportunities
• Opportunities for advancement and promotion
• Medical, dental, vision, and life insurance benefits available to eligible full-time employees

If you're dependable, customer-focused, and ready to be part of a team that values its employees, we'd love to hear from you!

Job Type: Full-time and Part-time