Customer Service Advisor

Mister Car Wash, Inc.; Reading (Berks County); On-site; USD 28,000 - 38,000; Full time

Job summary

Mister Car Wash, Inc. in Reading, PA is looking for a Customer Service Advisor to join our team. You will greet customers, listen to their needs, and recommend products and services that best fit them.

You will help maintain a clean location, follow safety procedures, and deliver hospitality and energy in an active outdoor environment, contributing to a fast-paced, team-driven workplace.

Qualifications

• Outgoing personality with strong people and listening skills.
• Ability to connect with customers.
• Attention to detail and pride in your work.
• High energy and interest in being active outdoors in varying temperatures and weather.
• Strong work ethic and team-player attitude.
• Mobility for long hours including standing, kneeling, and climbing stairs; ability to lift up to 50 lbs.

Responsibilities

• Greet customers and understand their needs.
• Recommend products and services that meet customer needs.
• Create Wow moments through outstanding service and hospitality in every interaction.
• Help maintain the location’s appearance and cleanliness.
• Follow safety procedures and policies.

Skills

Outgoing personality

People and listening skills

Customer connection

Attention to detail

Team-player attitude

Mobility for long hours

Ability to lift 50 lbs

Job description

Come work for us! We’re currently seeking aCustomer Service Advisor.

WHAT YOU WILL DO:

• Work with an amazing team in a fun environment.
• Build trusting relationships with customers and recommend products and services that best meet their needs.
• Create “Wow” moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
• Help maintain the location’s appearance and cleanliness.
• Follow all Mister Car Wash safety procedures and policies, including appearance expectations.

WHAT YOU NEED:

• An outgoing personality with strong people and listening skills.
• The ability to connect with customers.
• Attention to detail and pride in your work.
• High energy and interest in being active outdoors in varying temperatures and weather conditions.
• A strong work ethic and a team-player attitude.
• Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours
• Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head