Customer Service Advisor

Mister Car Wash Inc.; Lancaster (Lancaster County); On-site; USD 10,000 - 60,000; Full time

Job summary

Mister Car Wash is seeking a Customer Service Advisor to join their dynamic team in Lancaster, PA. This role involves providing exceptional service and maintaining location appearance while enabling team members to grow their careers in a fun work environment. With competitive pay, paid time off, and extensive benefits, it's a great opportunity for proactive individuals who love working outdoors.

Benefits

Competitive hourly pay and tips

Generous paid time off

Excellent medical, dental, and vision benefits

401(k) with company match

Flexible scheduling

Growth opportunity

Best-in-class training

Free car washes weekly

Qualifications

• Outgoing personality with strong listening skills.
• Ability to connect with customers.
• Pride in work and attention to detail.

Responsibilities

• Build trusting relationships with customers.
• Create 'Wow' moments through outstanding service.
• Help maintain the cleanliness of the location.

Skills

Strong people skills

Listening skills

Attention to detail

High energy

Team-player attitude

Job description

PA-0690, Lancaster, Pennsylvania, United States of America

Job Description

Posted Tuesday, May 27, 2025 at 4:00 AM

Working at Mister Car Wash is all about opportunity—to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career.

Come work for us! We’re currently seeking a Customer Service Advisor.

WHAT YOU WILL DO:

• Work with an amazing team in a fun environment.
• Build trusting relationships with customers and recommend products and services that best meet their needs.
• Create “Wow” moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
• Help maintain the location’s appearance and cleanliness.
• Follow all Mister Car Wash safety procedures and policies, including appearance expectations.

WHAT YOU NEED:

• An outgoing personality with strong people and listening skills.
• The ability to connect with customers.
• Attention to detail and pride in your work.
• High energy and interest in being active outdoors in varying temperatures and weather conditions.
• A strong work ethic and a team-player attitude.
• Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours
• Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head

WHAT MOTIVATES OUR TEAM:

• Competitive hourly pay and tips — Daily pay options available at no cost!
• Generous paid time off starting day one.
• Excellent benefits, including medical, dental, vision, 401(k) with company match, employee stock purchase plan, and more!
• Flexible scheduling.
• Growth opportunity with a national employer—90 percent of our managers were promoted from within!
• Opportunity for performance-based pay increases after 30 days of employment.
• Best-in-class training and development to take your career to the next level.
• Free car washes weekly.

Join the Mister Car Wash Team today! careers.mistercarwash.com Mister Car Wash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We participate in the E-verify system nationwide.

PA-0690, Lancaster, Pennsylvania, United States of America