Customer Service Advisor

Mister Car Wash, Inc.; Edgewater (MD); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Pay + tips

PTO from day one

Benefits package

Flexible scheduling

Career growth

Performance raises

Training & development

Free car washes

Job summary

Mister Car Wash, Inc. is hiring for a Guest Services role at our Edgewater, MD locations. You will greet customers, upsell memberships, and ensure each guest leaves with a clean, shiny car. This fast-paced, outdoor environment rewards energy, teamwork, and a customer‑first attitude.

Join a national employer with generous benefits, flexible scheduling, and strong growth opportunities. We train you to deliver exceptional service and support our customers with a friendly, efficient experience.

Qualifications

• Engage with customers to ensure a positive experience.
• Be active in selling products and memberships.
• Collaborate with teammates to meet daily goals.
• Adapt to a fast-paced outdoor work environment.
• Be open to feedback and learn new things.
• Must be able to work varied shifts, including weekends and holidays.
• Stay energetic and able to lift items as needed.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Enjoy variety, hands-on work, and rewarding days.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

Skills

Customer service

Retail experience

Teamwork

Sales skills

Flexibility

Outdoor work

Willingness to learn

Job description

Working at Mister Car Wash is all about opportunity—to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career.

Your Day, the Mister Way

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Enjoy variety, hands-on work, and rewarding days.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

You’d Make a Great GSS If You…

• Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality‑type roles.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast-paced, outdoor work environment.
• Are open to feedback and learning new things.
• Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
• Have the energy to stay on your feet and the strength to lift what’s needed.

WHAT MOTIVATES OUR TEAM:

• Competitive hourly pay and tips—Daily pay options available at no cost!
• Generous paid time off starting day one.
• Excellent benefits, including medical, dental, vision, 401(k) with company match, and more!
• Flexible scheduling.
• Growth opportunity with a national employer—90 percent of our managers were promoted from within!
• Opportunity for performance-based pay increases after 30 days of employment.
• Best-in-class training and development to take your career to the next level.
• Free car washes weekly.

Mister Car Wash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We participate in the E-verify system nationwide.

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