Customer Service Advisor, IC

Mister Car Wash, Inc.; Rockford (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay + tips

Daily pay

Paid time off from day one

Benefits package (medical, dental, 401

Job summary

Mister Car Wash, Inc. in Rockford, IL is hiring for entry-level Customer Service / Retail roles. You will greet customers, upsell Unlimited Wash Club memberships, and help ensure every car leaves clean and shiny.

This outdoor, fast-paced environment offers variety and opportunities to learn on the job. You thrive by connecting with customers, selling with energy, and collaborating with teammates. We offer competitive hourly pay, tips, daily pay options, benefits, and growth opportunities within

Qualifications

• Customer-facing role experience preferred.
• Ability to upsell products and memberships.
• Comfortable working outdoors in a fast-paced environment.
• Reliability and punctuality required.

Responsibilities

• Greet customers with a wave and a smile.
• Enthusiastically sell products and Unlimited Wash Club membership.
• Thank customers and ensure they leave satisfied with a clean car.
• Anticipate and solve customer needs; collaborate with team to complete tasks.

Skills

Customer service

Retail sales

Hospitality

Teamwork

Job description

Working at Mister Car Wash is all about opportunity—to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career.

Your Day, the Mister Way

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Enjoy variety, hands-on work, and rewarding days.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

You’d Make a Great GSS If You…

• Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality-type roles.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast-paced, outdoor work environment.
• Are open to feedback and learning new things.
• Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
• Have the energy to stay on your feet and the strength to lift what’s needed.

Want to learn more about the role? Check out our Day in the Life video for an inside look at what it's like to work with us.

WHAT MOTIVATES OUR TEAM:

• Competitive hourly pay and tips—Daily pay options available at no cost!
• Generous paid time off starting day one.
• Excellent benefits, including medical, dental, vision, 401(k) with company match, and more!
• Flexible scheduling.
• Growth opportunity with a national employer—90 percent of our managers were promoted from within!
• Opportunity for performance-based pay increases after 30 days of employment.
• Best-in-class training and development to take your career to the next level.
• Free car washes weekly.

Join the Mister Car Wash Team today!

careers.mistercarwash.com

Mister Car Wash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We participate in the E-verify system nationwide.