Customer Service

The Home Depot; Georgetown (TX); On-site; USD 1,653,000 - 2,204,000; Full time

Job summary

The Home Depot in Georgetown, TX is seeking a Customer Service/Sales associate to deliver fast, friendly service, assess customer needs, and guide interactions to close sales across store departments. You will learn product details and use our tools to recommend solutions while maintaining a clean, safe, and well-stocked shopping area.

As an Equal Opportunity Employer, The Home Depot welcomes applicants from all backgrounds and disciplines, encouraging teamwork and safety in daily store

Qualifications

• Provide fast, friendly customer service and assess customer needs.
• Learn product information to assist and close sales across departments.

Responsibilities

• Greet customers, qualify needs, and recommend solutions to complete sales.
• Maintain in-stock conditions and ensure a safe, clean store environment.

Job description

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.