Customer Sales & Service Representative

Applied Industrial Technologies; Kingsport (TN); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Bonus opportunities

401K with company match

Insurance

Tuition reimbursement

Employee assistance

Time off

Job summary

Applied Industrial Technologies in Kingsport, TN is hiring a full-time customer service representative (CSR) to support our sales team and customers in a fast-paced, team-oriented environment.

You will process inquiries, quotes, orders, and returns; source parts; help generate sales; assist in the stockroom; and deliver materials as needed. We offer bonus opportunities and a path for career advancement.

Qualifications

• 1+ year customer service or inside sales experience.
• Must be able to lift up to 50 lbs.
• Authorized to work in the US; we are not able to offer sponsorship of work visas for this position.
• High school diploma or equivalent.

Responsibilities

• Process customer inquiries, quotes, order processing, expediting / returns.
• Sourcing parts.
• Assist in generating sales.
• Help in the stockroom as needed.
• Driving and Delivering Material to Customers

Skills

Customer service

Attention to detail

Time management

Education

High school diploma or equivalent

Job description

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contribution and ideas are encouraged and welcomed.

We are hiring a full-time creative, resourceful customer service representative (CSR) in Kingsport, TN.

In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.

Why join us?

Applied is listed as one of the World’s Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!

Benefits

In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you’d expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:

• *A LASTING CAREER – Career paths are available in sales, operations, or management throughout the country
• Professional development and training
• Great work / life balance
• Team oriented company culture where it’s called work for a reason but have fun in the process. Customers can hear that in your voice
• Join a local team with company backing

What You’ll Do

In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.

• Process customer inquiries, quotes, order processing, expediting / returns
• Sourcing parts
• Assist in generating sales
• Help in the stockroom as needed
• Driving and Delivering Material to Customers

Requirements

• 1+ year customer service or inside sales experience
• Strong attention to detail
• High school diploma or equivalent
• Must be able to lift up to 50 lbs.
• Valid driver's license & clean driving record (MVR)
• This position is not eligible for relocation benefits and is expected to be performed on site.
• Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.