Customer Sales & Service Representative

Applied Industrial Technologies; California, Redding (MO, CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Customer Service Representative, where your contributions help build strong relationships with customers and support a dynamic sales team. This role offers a friendly and fun work environment, competitive pay, and opportunities for career advancement. You'll be part of a team that values integrity and inclusion, providing professional support while enjoying a great work/life balance. With a commitment to employee development and a culture that fosters creativity, this is more than just a job—it's a path to a lasting career. Apply today for immediate consideration!

Benefits

401K with Company Match

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Employee Assistance Program

Great Work/Life Balance

Professional Development and Training

Qualifications

• 6+ months of customer service or inside sales experience required.
• Strong attention to detail and communication skills are essential.

Responsibilities

• Handle customer inquiries, quotes, and order processing.
• Assist in generating sales and sourcing parts.

Skills

Customer Service Experience

Attention to Detail

Written Communication Skills

Verbal Communication Skills

Basic Computer Skills

Education

High School Diploma or Equivalent

Tools

Microsoft Excel

Job description

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.

We are hiring a full-time creative, resourceful customer service representative (CSR) in Redding, CA. In this role, you will provide professional and timely support to our sales team and customers.

Why join us?

Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long-lasting careers. 25% of our U.S. team has 20+ years of service!

In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc), you will also enjoy:

• A LASTING CAREER- Career paths are available in sales, operations, or management throughout the country
• Professional development and training
• Great work/life balance
• Team-oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice
• Join a local team with company backing

What you'll do:

In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.

• Handle customer inquiries, quotes, order processing, expediting/returns
• Sourcing parts
• Assist in generating sales
• Help in the stockroom as needed

Requirements:

• 6+ months of customer service or inside sales experience
• Attention to detail
• Written and verbal communication skills, including English grammar
• Basic computer/Microsoft Excel skills preferred
• High school diploma or equivalent
• Must be able to lift up to 50 lbs.
• Valid driver's license & clean driving record (MVR)

In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $20-$23/hr depending on experience, including potential bonus opportunities. Bonus amounts can be tied to company, location, and/or individual performance, but no specific amount is guaranteed. All full-time associates are eligible for typical employment benefits expected from an industry leader (including Medical, Dental, Vision, 401K, life insurance, time off, employee assistance, etc.).

Come for the job. Stay for the career. Apply for immediate consideration!

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.