Customer Sales & Service Rep I

SiteOne Landscape Supply; Florida; On-site; USD 30,000 - 50,000; Full time

Job summary

Ein führendes Unternehmen im Bereich Landschaftsversorgung sucht einen engagierten Kundenservice-Mitarbeiter, der leidenschaftlich daran interessiert ist, die besten Kundenerlebnisse zu bieten. In dieser Rolle unterstützen Sie sowohl gewerbliche als auch private Kunden und helfen ihnen bei ihren Fragen und Bedürfnissen. Sie werden auch verantwortlich sein für die Vorbereitung von Bestellungen und die Identifizierung von Verkaufschancen. Das Unternehmen bietet eine Vielzahl von Vorteilen, darunter wettbewerbsfähige Vergütung, umfassende Gesundheitspläne und Möglichkeiten zur beruflichen Weiterentwicklung. Wenn Sie eine Leidenschaft für den Kundenservice haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Wöchentliche Gehaltszahlungen mit DailyPay verfügbar

Wettbewerbsfähige Vergütung

Medizinische, zahnärztliche und augenärztliche Pläne

Bezahlte Freizeit, bezahlte Feiertage

401k mit Unternehmensbeitrag

Studiengebührenrückerstattung

Attraktives Mitarbeiterempfehlungsprogramm

Unternehmensbekleidung und Gutscheine für Arbeitsschuhe

Möglichkeiten zur beruflichen Weiterentwicklung

Bezahlte Schulungen und Geschäftszertifikate

Qualifications

• Mindestens 1 Jahr Erfahrung im Einzelhandel oder Großhandel.
• Ausgezeichnete Kundenservicefähigkeiten erforderlich.

Responsibilities

• Außergewöhnlichen Kundenservice für alle SiteOne-Kunden bieten.
• Starke Beziehungen zu Kunden aufbauen und verwalten.

Skills

Kundenservice

Beziehungsmanagement

Inventarverwaltung

Fähigkeit, 50 Pfund zu heben

Kenntnisse über Landschaftsprodukte

Education

High School Diploma oder gleichwertig

Job description

Company Overview

SiteOne Landscape Supplyis the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goodsfor green industry professionals, we have a long history of servingthosewho design, build, and maintain outdoor spaces – from lawns and gardens to golf courses,sport fieldsand more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory coveringirrigation,lighting,turf and landscape maintenance,hardscapes,nursery, andpest controlsupplies.

At SiteOne,we are passionate about delivering anoutstanding customer experienceandwill stop at nothing to help our customers win. We know that our associates are the key tothissuccess, and our commitment to theSiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together!

Position Overview

Our Customer Sales & Service Representatives are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.

What you’ll do:

• Demonstrate exceptional customer service to all SiteOne customers
• Cultivate and manage strong relationships with customers
• Assist customers with their questions and needs, either in person, via the phone or through online ordering
• Pull and prepare inventory orders for customer pick up or delivery
• Proactively identify and capitalize on opportunities to grow sales with current and potential customers
• Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.
• Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.
• Make deliveries and ensure product arrives undamaged

Skills We Are Seeking

• Minimum of 1 year experience in a retail or wholesale setting, preferred
• Candidate must have a valid state driver's license
• Excellent customer service skills
• Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
• Ready and willing to learn and adopt new technologies and ways of working
• Ability to think quickly and make sound decisions
• Inventory management experience helpful
• Must be able to lift a minimum of 50 pounds
• High school diploma or equivalent preferred

Perks:

• Weekly Paychecks with DailyPay available!
• Competitive Compensation
• Medical, Dental and Vision plans
• Paid Time Off, Paid Holidays
• 401k with company match
• Tuition Reimbursement
• Lucrative Associate Referral Program
• Company Apparel and Work Boot Vouchers
• Opportunity for Advancement
• Paid Training and Business Certifications Available
• Free Counseling Services/Employee Assistance Program
• Life Insurance and Short- and Long-Term Disability Insurance
• Product Discounts
• Most Branches never work Sundays!

THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.

SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.