Customer Sales Manager, Food Lion

Kraft Heinz; Charlotte (NC); On-site; USD 102,000 - 128,000; Full time

Job summary

A leading company in the food and beverage industry is seeking a Customer Sales Manager to oversee the Food Lion categories with a significant revenue responsibility. The ideal candidate will leverage their customer management expertise to drive business growth and profitability, working collaboratively with internal and external stakeholders to implement effective sales strategies. This mid-senior level position requires a strategic thinker with proven skills in account management, negotiation, and analytical reasoning, ready to contribute to a fast-paced, dynamic sales environment.

Benefits

Healthcare coverage

401k

Paid Time Off

Flexible Work Arrangements

Employee Assistance Program

Qualifications

• Proven experience in customer management and account management in a CPG company.
• Ability to manage a business unit exceeding $30M.
• Proficient in analytical reporting and category management.

Responsibilities

• Drive revenue and market share objectives in partnership with Food Lion.
• Lead implementation of strategic sales plans and execution.
• Manage P&L for assigned accounts and ensure optimal shelving and distribution.

Skills

Customer management

Account management

Retail sales management

Analytical skills

Interpersonal skills

Presentation skills

Negotiation skills

Education

Bachelor's degree

Tools

Microsoft Office

IRI

Spark

Job description

Join to apply for the Customer Sales Manager, Food Lion role at Kraft Heinz

Join to apply for the Customer Sales Manager, Food Lion role at Kraft Heinz

Job Description

Here at Kraft Heinz, our US Sales team aspires to be an

Job Description

Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!

This Customer Sales Manager (CSM) position perfectly embodies that ambition, as you will own & be responsible for Food Lion Condiments & Coffee categories selling execution of $125MM of revenue with Food Lion as a vital member of the Ahold Delhaize Customer Business Team (CBT). The CSM serves as the liaison between Kraft Heinz and the Food Lion Teams, leading all selling activities & driving efforts tied to improving financial and market share position. The CSM aims to deliver revenue and share objectives, pursue business strategies to of growth, provide category management expertise, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.

Due to customer connectivity, we require this role to be based in the Charlotte Area or on the East Coast.

Essential Functions & Responsibilities

• Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth
• Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving
• Leading implementation of Space Management Projects
• Achieve promotional revenue objectives by tactic, price point, Drive Period & Selling Event while effectively implementing Kraft Heinz pricing strategies for owned categories
• Maintain files and business documentation to thoroughly detail business transactions
• Manage customer P&L including trade balances
  
  
  

Expected Experience & Required Skills

• Proven & tested experience in customer management, account management, and/or retail sales management for a CPG company
• Tested ability to own business process and Category management through a complex Sales position where you owned a desk of at least $30M of business
• Reside on the East Coast, Charlotte or willing to relocate
• Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives
• Trusted to work autonomously within a CBT framework to plan, organize and set/achieve priorities
• Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively
• Tested proficiency in Microsoft Office programs and proprietary Sales systems such as IRI, Spark, etc
• Clear examples of exhibiting strong analytical skills; Has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives.
• Willing to travel 10-20% out of the area as needed
  
  
  

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range

$102,100.00 - $127,600.00

Bonus This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
• Financial – 401k, Life, Accidental Death & Dismemberment, Disability
  
  
  

Location(s)

Employee's Home - National

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [e-mail] for assistance.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Manufacturing

• Industries

  Food and Beverage Services, Manufacturing, and Food and Beverage Manufacturing

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