Customer Sales Manager, Family Dollar and Dollar Tree

Kraft Heinz Company; United States; Remote; USD 102,000 - 128,000; Full time

Job summary

Kraft Heinz is seeking a Customer Sales Manager to lead sales execution for Family Dollar and Dollar Tree. This remote role involves managing $60M in revenue, building strategic partnerships, and achieving sales objectives. Ideal candidates will have proven experience in customer management and strong analytical skills. The position offers a competitive salary and benefits tailored to support a diverse workforce.

Benefits

Healthcare Coverage

401k

Paid Time Off

Flexible Work Arrangements

Qualifications

• Experience managing a book of business over $30 million.
• Ability to manage multiple stakeholders effectively.
• Proven customer-first mentality.

Responsibilities

• Own P&L, revenue forecast, and trade balance.
• Achieve new item authorization and distribution goals.
• Build rapport with customers to drive business growth.

Skills

Customer Management

Account Management

Retail Sales Management

Analytical Skills

Interpersonal Skills

Tools

Microsoft Office

Sales Systems

Job description

Customer Sales Manager, Family Dollar and Dollar Tree page is loaded

Customer Sales Manager, Family Dollar and Dollar Tree

Apply locations Virtual, USA time type Full time posted on Posted 3 Days Ago job requisition id R-91938

Job Description

Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!

This Customer Sales Manager (CSM) position perfectly embodies that ambition, as you will own & be responsible for the refrigerated and frozen categories selling execution of $60M in revenue with two customers- Family Dollar and Dollar Tree as a vital member of the Value Channel Customer Business Team (CBT). The CSM serves as the liaison between Kraft Heinz and the Customer, leading all selling activities & driving efforts tied to improving our net sales (NSV) and profit (CMA), along with building a strategic partnership with our customers. The CSM aims to deliver revenue and share objectives, pursue business strategies to grow, provide category management expertise, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.

Essential Functions & Responsibilities

· Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth

· Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving

· Own P&L, Revenue Forecast & Trade Balance through promotional revenue objectives by tactic, price point, Drive Period & Selling Event while effectively implementing Kraft Heinz pricing strategies

· Maintain files and business documentation to thoroughly detail business transactions (promo calendars, authorization lists etc.)

Expected Experience & Required Skills

· Trusted to work autonomously within a CBT framework to plan, organize and set/achieve priorities

· Proven & tested experience in customer management, account management, and/or retail sales management for a CPG company managing a book of business over $30 million

· Proven ability to manage multiple stakeholders from Customer teams at the same time

· Cross functional partnership and influence experience with Customer Service, Customer Excellence and Category Leadership – initiative to bring insights & opportunities to the customer proactively

· Forecasting expertise and financial acumen to properly plan and understand the P&L impact of distribution and mix changes

· Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives

· Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively

· Tested proficiency in Microsoft Office programs and proprietary Sales systems such as Compass, IRI, Spark, etc.

· Clear examples of exhibiting strong analytical skills; Has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives.

· Willing to travel 10-20% out of the area as needed to customers’ headquarters in Chesapeake, VA

Work Environment & Schedule

This position is considered a Remote based role that can be performed from a home office Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations

Physical Requirements

Physical demands include but not limited to

· Willingness to drive and/or travel

· Operate a computer and view screens for ~100% of work schedule

This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

$102,100.00 - $127,600.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and savingfor the future, we offer plans tailored to meet you and your family’s needs. Coveragefor benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire aphysical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program, Wellbeing Programs, Family Support Programs

• Financial – 401k,Life, Accidental Death & Dismemberment, Disability

Location(s)

Employee's Home - National

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [e-mail] for assistance.

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Kraft Heinz is a global food company with a delicious heritage.With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet.We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

WHY US

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands.

Good isn't good enough.We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food. Challenging the status quo takes talent.We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

INCLUSION MATTERS TO US

Everyone is welcome at our table. In fact, we thrive on learning and growing from our diverse backgrounds and perspectives.

Doesn’t matter who you are, where you’re from, or who makes your heart sing. We want you to show up as your authentic self, excited to work with amazing colleagues to solve complex challenges and innovate in an ever-changing industry.

We’re committed to:

• Hiring and growing talent from diverse backgrounds and perspectives.
• Growing our Business Resource Groups — vibrant, celebrated communities that enhance our business through thought leadership employee engagement and professional development opportunities.
• Providing our managers and leaders high quality learning experiences to explore how to foster inclusion and belonging.