Customer Sales Lead

The Campbell's Company; Pittsburgh (Allegheny County); Remote; USD 118,000 - 162,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Disability insurance

AD&D

Life insurance

401(k) with company match

Paid time off & holidays

On-site fitness center access

Job summary

The Campbell's Company is seeking a senior commercial leader to own the day-to-day customer relationship and growth agenda for Giant Eagle & Weis across our Soup, Italian, and Specialty Categories. You will drive Net Sales, gross profit, trade, and share targets through disciplined planning and cross-functional partnership.

This fully remote role requires living within the customer geographic area to enable effective collaboration.

Qualifications

• Bachelor's degree preferred.
• 6 years in CPG sales or customer-facing commercial roles.
• Proven ability to deliver Net Sales and profit targets on a customer desk.
• Knowledge of trade management, promotional planning, and Revenue Growth Management.
• Strong analytical capability with syndicated data (Circana / NielsenIQ) and retailer POS.
• Negotiation, presentation, and storytelling skills with retail buyers.

Responsibilities

• Own the customer relationship and annual plan for Giant Eagle & Weis across Soup, Italian, and Specialty Categories.
• Deliver Net Sales, Gross Profit, trade, and share targets on assigned desk.
• Develop and execute the annual customer plan, including promotional calendar and innovation introduction.
• Negotiate customer-specific terms, promotions, and merchandising commitments.
• Translate category and brand strategy into customer-relevant selling stories.
• Manage day-to-day customer interactions, line reviews, and business reviews.
• Partner cross-functionally to deliver an integrated customer agenda.
• Maintain accurate forecasting and trade spend management on assigned desk.
• Monitor and manage deduction balances and conduct post audits.
• Conduct category business reviews, leveraging syndicated and customer supplied data, to discuss the state of the business, consumer trends, key business drivers, incremental opportunities, etc.
• Knowledgeable of Campbell brand strategies and tactics and implements by working closely with the customer’s key decision makers which include merchandisers, category directors, and business leaders.
• Utilize sound category management practices to proactively link consumer and shopper trends and potential future growth opportunities.

Skills

CPG sales

Customer-facing roles

Negotiation

Analytical thinking

Education

Bachelor's degree

Tools

Circana / NielsenIQ

Job description

Since 1869 we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Michael Angelo’s, Pace, Pacific Foods, Prego, Rao’s Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July, Pepperidge Farm, Snack Factory, and Snyder’s of Hanover. Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us. Why Campbell’s… Benefits begin on day one and include medical, dental, short and long‑term disability, AD&D, and life insurance (for individual, families, and domestic partners). Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting. Campbell’s offers unlimited sick time along with paid time off and holiday pay. If in WHQ - free access to the fitness center. Access to on‑site day care (operated by Bright Horizons) and company store. Giving back to the communities where our employees work and live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually. Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

How you will make history here...

Own the day-to-day customer relationship and growth agenda for Giant Eagle & Weis across our Soup, Italian, and Specialty Categories, delivering Net Sales, profit, and share commitments through disciplined planning, negotiation, and cross‑functional partnership.

This role is fully remote. Candidates must live within the geographic area of the customers.

What you will do...

• Own the customer relationship and annual plan for Giant Eagle & Weis across our Soup, Italian, and Specialty Categories
• Deliver Net Sales, Gross Profit, trade, and share targets on assigned desk
• Develop and execute the annual customer plan, including promotional calendar and innovation introduction
• Negotiate customer‑specific terms, promotions, and merchandising commitments
• Translate category and brand strategy into customer‑relevant selling stories
• Manage day‑to‑day customer interactions, line reviews, and business reviews
• Partner cross‑functionally to deliver an integrated customer agenda
• Maintain accurate forecasting and trade spend management on assigned desk
• Monitor and manage deduction balances and conduct post audits.
• Conduct category business reviews, leveraging syndicated and customer supplied data, to discuss the state of the business, consumer trends, key business drivers, incremental opportunities, etc.
• Knowledgeable of Campbell brand strategies and tactics and implements by working closely with the customer’s key decision makers which include merchandisers, category directors, and business leaders.
• Utilize sound category management practices to proactively link consumer and shopper trends and potential future growth opportunities.

Customer Information:

• Help lead the sales joint business planning process with Giant Eagle & Weis
• Lead Category Captaincy in Soup & Italian Categories at Giant Eagle
• Manage cross‑functional supplier relationships in all categories.
• Develop and implement trade promotion strategies and tactical plans consistent with strategy.
• Proactively monitor and update the customer’s overall business plan, including managing trade budgets, spending, and volume, to achieve all sales objectives versus plan.
• Lead the customer in the execution of category assessments.
• Develop and lead accurate monthly forecasts to maximize supply chain efficiency by tracking shipments, consumption data, and inventory changes. Proactively identify potential risks or threats to monthly forecasts.
• Sell in new items to the customer and work with key customer personnel to achieve optimal distribution and support programs.
• Leverage Shopper Marketing resources to develop and implement collaborative marketing programs in alignment with brand and customer strategies.
• Provide support to the different functions on assigned categories (e.g., new product development, process improvement, brand marketing).

Key Deliverables:

• Annual Net Sales, Gross Profit, and trade spend performance on assigned desk
• On‑strategy, on‑budget annual customer plan and promotional calendar
• Innovation launch execution meeting distribution and velocity targets
• Accurate monthly forecast in line with S&OP standards
• Customer scorecard and plan commitments delivered on time
• Conduct post event analysis to evaluate promotional volume, consumption, profit and spending results versus plan and leverage findings to maximize future promotional opportunities undefined

Who you will work with...

Key members of the Meals organization (Soup, Italian, and Specialty Categories)

What you bring to the table... (must have)

• Bachelor's Degree preferred
• 6 years in CPG sales or customer‑facing commercial roles
• Proven ability to deliver Net Sales and profit targets on a customer desk
• Working knowledge of trade management, promotional planning, and Revenue Growth Management
• Strong analytical capability with syndicated data (Circana / NielsenIQ) and retailer POS
• Effective negotiation, presentation, and storytelling skills with retail buyers

It would be great if you have... (nice to have)

• Ability to travel approximately 20-30% of time. Regular customer‑facing presence required and occasional evening or weekend customer events
• Comfortable operating in a matrixed, cross‑functional environment

Compensation and Benefits:

The target base salary range for this full‑time, salaried position is between $117,600-$161,700.

Individual base pay depends on work location and additional factors such as experience, job‑related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.