Customer Sales Associate

Trane Technologies; Fort Worth (TX); On-site; USD 44,000 - 89,000; Full time

Benefits offered by this job

Medical insurance

401K match

Education opportunities

Job summary

Trane Technologies 在Fort Worth，TX 招聘客户销售助理，现场服务于 Trane Supply 店面。您将成为客户信赖的顾问，协助解决部件与设备问题并按时提供高质量部件与解决方案，同时实现销售目标并承担订单管理。具备快速响应和问题解决能力者将更适合此职位。

职位要求具备现场销售/零售经验、良好人际沟通与建立客户关系能力，以及愿意在高压环境中持续改进和保持专业态度。工作地点为现场，可能需要加班。

Qualifications

• 具备销售相关经验和优秀客户服务能力，能在快节奏环境中保持专业。
• 熟悉产品知识，具备查找并提出增销机会的能力。
• 能够处理订单、解决客户问题并保持高水平客户满意度。

Responsibilities

• 为客户提供支持，找到最佳解决方案以提升满意度。
• 与客户合作推动销售，识别关联产品或附加扩展。
• 处理订单与查询，确保按时交付并提升未来销售。
• 更新对Trane产品、促销和服务的了解，提供一流客户体验。

Skills

Inside sales experience

Customer service

Sales awareness

Problem solving

Education

HS Diploma or GED

Job description

加入我们的使命！作为全球领先的建筑、住宅及交通领域舒适、可持续、高效气候解决方案的提供者，我们有责任将地球放在首位。对于我们来说 特灵科技， 以及通过我们的各项业务，包括 特灵 注册商标 和 Thermo King 可持续发展不仅仅是我们的经营方式——它就是我们的事业。您是否敢于直面全球性挑战，发现具有深远影响的可能性？您是否希望为创造更美好的未来贡献力量？如果您的答案是肯定的，我们诚邀您加入我们，共同大胆挑战可持续世界的无限可能。

了解我们的福利为助您在工作与生活中蓬勃发展而设计。

我们勇敢前行。

工作地点：

现场（5天）

What's in it for you:

Step into the role of Customer Sales Associate and become the trusted advisor that our customers rely on when they visit our Trane Supply stores! Your expertise and knowledge will be invaluable as you assist customers with their various needs, from resolving parts or equipment issues to delivering high-quality parts and solutions in a timely fashion. To excel in this role, you will need to have a solid understanding of our product offerings, consistently achieve sales goals, and possess exceptional problem-solving skills. Taking ownership of the order management process will also be crucial in ensuring smooth transactions and customer satisfaction. Embrace this opportunity to make a positive impact and be the go-to person for our valued customers!

What you will do:

• Provide support to customers and find the best method to resolve problems to ensure customer satisfaction.
• Partners with customers to grow sales by identifying related products or add on extensions.
• Process customer orders and respond to inquiries, questions or complaints regarding Parts and Supply offerings and offer solutions to ensure customer satisfaction and future sales.
• Keep current on knowledge of Trane Products, offerings, and promotions in order to provide a premier customer experience and drive sales.
• Interact with customers both on the phone and in person.
• Executes quote and order management processes with high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery – entering quotes and invoices and follow through on fulfillment.
• Assists with warehouse/inventory management work as needed.
• Flexibility to work overtime/weekends, as required.

What you will bring:

• H.S. Diploma or General Education Degree (GED).
• Inside sales, retail, or related experience.
• Experience in a fast-paced, customer focused environment with a focus on customer service, continuous improvement, and safety.
• Proven experience in building customer relationships and maintaining professional customer service even in challenging situations.

***The below salary range is total target compensation which includes base and incentive***

年度基本薪资范围或小时基本工资范围

$44,300.00 - $89,424.99

薪酬类型

异常工时

符合激励资格

Yes

符合销售佣金资格

No

免责声明

我们致力于为该职位提供具有竞争力的薪酬，并根据多种因素进行定制。实际薪酬将取决于资历、绩效、地理位置、学历、经验、出差要求以及工会归属等因素。我们的薪酬范围通常以该国家的全国平均水平为基础。此外，福利待遇可能会因地区、业务归属、工会参与以及员工身份的不同而有所差异。

在工作与家庭中都能蓬勃发展：

• 您和家人的福利从第一天起即生效，包括医疗保险，以及提供丰厚激励的全方位健康福利计划 – 我们敢于关怀！
• 家庭组建福利包括生育治疗保障，以及收养/代孕协助。
• 带薪休假包括最多 15 天年假、带薪节假日、病假，以及其他支持志愿服务和育儿假的选项。
• 401K 匹配缴款、通过公司项目提供的教育与培训机会，以及学费补助和学生贷款债务支持。

免责声明： 福利内容可能因工作地点、集体谈判协议以及当地/州法规而异

安全敏感岗位

No

公司将某些岗位指定为安全敏感岗位。安全敏感岗位可能要求您通过额外的药物筛查。此岗位为安全敏感岗位：

我们提供具有竞争力的薪酬以及全面的福利和项目。我们是一个机会均等的雇主，所有符合条件的申请者均会被公平考虑录用，无论其种族、肤色、宗教、性别、性取向、性别认同、国籍、孕期、年龄、婚姻状况、残疾、受保护退伍军人身份或任何受法律保护的身份。