Customer Sales Advisor - Tustin, CA

The Goodyear Tire & Rubber Company; Tustin (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

Life insurance

Disability insurance

Tuition assistance

Paid time off

Tire discounts

Job summary

The Goodyear Tire & Rubber Company’s Just Tires division is hiring a Customer Sales Advisor in Sherman Oaks, CA. You will engage guests, propose tire and service solutions, and help drive sales while delivering outstanding service in a fast-paced environment.

The role offers training and career development opportunities in automotive sales, service, and management, with starting pay of $18–$24 per hour plus incentives and weekly pay.

Qualifications

• Prior guest service experience required.
• Valid driver's license required.
• Must be at least 18 years of age.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.
• High school diploma or GED preferred.

Responsibilities

• Help drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction by understanding their needs.
• Describe warranties, advertising, and promotions of products and services.
• Handle guest interactions from check-in to checkout, including scheduling and time estimates.
• Make recommendations based on manufacturer guidelines.
• Support training tools and maintain a clean guest area.

Skills

Guest service experience

Driver's license

18+ years old

Work authorization in the U.S.

Strong work ethic

Education

High School Diploma or GED

Job description

Automotive Sales & Service Advisor | $18–$24/Hour + Incentives

Turn your customer service skills into an automotive career with Just Tires, a Goodyear company.

If you enjoy working with customers, recommending solutions, and achieving sales goals, this could be a great next step. We provide training and career development opportunities to help you grow in automotive sales, service, and management.

What You Can Earn

Starting Pay: $18.00–$24.00/hour + Incentives + Weekly Pay

Base pay may vary based on job-related knowledge, skills, experience, and market location.

• Medical, prescription, dental, and vision coverage
• 401(k)
• Life and disability insurance
• Tuition assistance
• Sick and vacation time
• Tire discounts

14210 Ventura Boulevard, Sherman Oaks. CA

Just Tires is an automotive service provider that has a high focus on customer experience and satisfaction. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Just Tires, we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hardworking team players who can deliver results. Just Tires is a Goodyear company.

General Description

As a Customer Sales Advisor, you will gain hands‑on experience in one of Just Tires centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team‑ environment.

Responsibilities will include, but not be limited to

• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction through understanding their needs
• Understand and be able to describe all warranties, advertising, and promotion of products and services
• Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
• Make recommendations to guests based on manufacturing recommendations
• Promote self‑development by utilizing Company provided training tools
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications

• Prior guest service experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

• High School Diploma or GED
• Previous Automotive Guest Service experience
• Previous Tire Sales experience

Position Criteria

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
• Commitment to following established safety policies and procedures.

GOODYEAR IS AN EQUAL OPPORTUNITY EMPLOYER

Goodyear is an Equal Employment Opportunity and affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.