Customer Sales Advisor (Tires/Services) - Monterey Park, CA

The Goodyear Tire & Rubber Company; Monterey Park (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Tuition assistance

Paid time off

Discount on tires

Job summary

The Goodyear Tire & Rubber Company, operating as Just Tires, seeks a Customer Sales Advisor in California to build guest relationships, drive tire and service sales, and explain warranties and promotions. You will manage the full guest cycle from check-in to checkout and participate in training programs to advance within a fast-paced retail environment.

Starting pay ranges from $18–$24 hourly with weekly pay, incentives and opportunities for OT, plus a broad benefits package including medical,

Qualifications

• Prior guest service experience required.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.
• Must be 18+ and legally authorized to work in the U.S.

Responsibilities

• Drive sales through guest interactions in tire and service areas.
• Build guest relationships and ensure satisfaction by understanding needs.
• Explain warranties, advertising, and promotions of products and services.
• Manage guest interactions from check-in to checkout, including scheduling and estimating time.
• Recommend products per manufacturer guidance and promote training opportunities.
• Maintain clean and safe work and guest areas, with physical tasks as needed.

Skills

Customer service

Sales

Communication

Teamwork

Time management

Education

High School Diploma or GED

Job description

Location: 1925 South Atlantic Blvd, Montery Park, CA

Starting Pay: $18 - $24 Hourly + Weekly Pay + Incentives & OT Opportunities

Base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts.

Just Tires is an automotive service provider that has a high focus on customer experience and satisfaction. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Just Tires, we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working team players who can deliver results. Just Tires is a Goodyear company.

General Description

As a Customer Sales Advisor, you will gain hands‑on experience in one of Just Tires centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team- environment. We encourage you to allow us to invest in your success as you invest in ours.

Responsibilities Will Include, But Not Be Limited To

• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction through understanding their needs
• Understand and be able to describe all warranties, advertising, and promotion of products and services
• Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
• Make recommendations to guests based on manufacturing recommendations
• Promote self-development by utilizing Company provided training tools
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications

• Prior guest service experience
• Valid driver's licenseMust be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

• High School Diploma or GED
• Previous Automotive Guest Service experience
• Previous Tire Sales experience

Position Criteria

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
• Commitment to following established safety policies and procedures.

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Sales Associate, Customer Service Representative, Sales Representative, Sales Support Specialist, Retail Sales Associate, Parts specialist, Sales and Service Specialist