Customer Sales Advisor - Fairlawn, OH

Goodyear; Fairlawn (OH); On-site; USD 26,000 - 38,000; Full time

Job summary

Goodyear is seeking a Customer Sales Advisor at our auto service center in Fairlawn, OH to engage guests, drive tire and service sales, and deliver outstanding service.

You'll build guest relationships, explain warranties and promotions, schedule appointments, provide accurate estimates, and maintain a clean, safe work area while upholding company training and safety policies.

Qualifications

• Prior guest service experience.
• Valid driver's license.
• Must be at least 18 years of age.
• Legally authorized to work in the U.S. without sponsorship.

Responsibilities

• Drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction by understanding their needs.
• Explain warranties, advertising, and promotions of products and services.
• Handle guest interactions from check-in to checkout, including scheduling appointments and estimating time.
• Make recommendations based on manufacturer guidance.
• Promote self-development using company training tools; maintain a clean, safe work area.

Skills

Guest service experience

Automotive guest service experience

Tire sales experience

Strong work ethic

Teamwork

Education

High School Diploma or GED

Job description

Let's Connect APPLY TODAY To Schedule Your On Site Interview!Text \"Goodyear\" to 66866 to connect with a recruiter!Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!General Description:As a Customer Sales Advisor, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team- environment. We encourage you to allow us to invest in your success as you invest in ours; apply today!Responsibilities will include, but not be limited to:Help drive and reach sales goals through guest interactions including tire and service salesBuild guest relationships and ensure guest satisfaction through understanding their needsUnderstand and be able to describe all warranties, advertising, and promotion of products and servicesTake responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.Make recommendations to guests based on manufacturing recommendationsPromote self-development by utilizing Company provided training toolsMaintain a clean and safe work and guest areaPerform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.Basic Qualifications:Prior guest service experienceValid driver's licenseMust be at least 18 years of ageNo relocation is being offered for this positionCandidates must be legally authorized to work in the U.S. without company sponsorship now or in the futurePreferred Qualifications:High School Diploma or GEDPrevious Automotive Guest Service experiencePrevious Tire Sales experiencePosition Criteria:Strong work ethic; independently motivated to produce results with limited influence from othersHard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamworkAbility to review, analyze, and interpret information, identify problems, and make decisionsAbility to read, understand, and follow procedures and guidelinesDepending on location, our stores may be open 7 days a week, which may include weekends and some holidaysCommitment to following established safety policies and procedures.Application ProcessWithin 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.If you pass, you'll receive an invitation to schedule a phone or in-person interview.Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.