Customer Sales Advisor - Marion, IL

Greatjob; Iowa; On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical

Prescription

Dental

Vision

401(k)

Life insurance

Disability

Tuition assistance

Sick and vacation time

Tire discounts

Job summary

Goodyear is hiring a Customer Sales Advisor for its Auto Service centers to gain hands-on experience while delivering outstanding service. You will drive tire and service sales, build guest relationships, and learn about warranties, promotions, and profitability in a team environment.

The role focuses on achieving sales goals, with training and career advancement opportunities in a fun, fast-paced setting. Goodyear offers a comprehensive benefits package and growth paths for technicians, sales

Qualifications

• Prior guest service experience.
• Valid driver's license.
• Must be at least 18 years old.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without sponsorship now or in the future.

Responsibilities

• Drive sales through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction through understanding their needs.
• Describe all warranties, advertising, and promotion of products and services.
• Manage guest interactions from check-in to check-out, including scheduling and time estimates.
• Make recommendations to guests based on manufacturer guidelines.
• Promote self-development using company training tools.
• Maintain a clean and safe work and guest area.
• Perform manual tasks including lifting tires and wheels, standing, bending, and squatting.

Skills

Guest service

Sales

Education

High School Diploma or GED

Job description

Compensation & Benefits

The pay range for this position is $16.00 - $20.00/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location.

Selected candidates may be eligible for a number of benefits, including:

• medical
• prescription
• dental
• vision
• 401(k)
• life insurance
• disability
• tuition assistance
• sick and vacation time
• tire discounts

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, and begin your career with the tire and auto service innovation leader!

General Description

As a Customer Sales Advisor, you will gain hands‑on experience in one of Goodyear's Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team‑environment. We encourage you to allow us to invest in your success as you invest in ours!

Responsibilities

Responsibilities will include, but not be limited to:

• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction through understanding their needs
• Understand and be able to describe all warranties, advertising, and promotion of products and services
• Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
• Make recommendations to guests based on manufacturing recommendations
• Promote self-development by utilizing Company provided training tools
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications

• Prior guest service experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

• High School Diploma or GED
• Previous Automotive Guest Service experience
• Previous Tire Sales experience
• Spanish speaking preferred

Position Criteria

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
• Commitment to following established safety policies and procedures

Application Process

Application ProcessWithin 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device. If you pass, you'll receive an invitation to schedule a phone or in-person interview. Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.

Sales Associate, Customer Service Representative, Sales Representative, Sales Support Specialist, Retail Sales Associate, Parts specialist, Sales and Service Specialist