Customer Sales Advisor - Jericho, NY

The Goodyear Tire & Rubber Company; Jericho (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Healthcare

401(k) Retirement Plan

Life Insurance

Disability Insurance

Tuition Assistance

Paid Sick Time

Paid Vacation Time

Employee Tire Discounts

Job summary

The Goodyear Tire & Rubber Company is hiring a Customer Sales Advisor at our Jericho, NY Auto Service center. You will engage with guests to drive tire and service sales and build lasting relationships by understanding needs and promoting our products and services.

You will handle scheduling, time estimates, and checkout, while following safety guidelines. A strong guest-service background and a valid driver's license are required; Spanish-speaking abilities are a plus.

Qualifications

• Prior guest service experience.
• Valid driver's license.
• Must be at least 18 years old.
• Spanish speaking preferred.

Responsibilities

• Help drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction through understanding their needs.
• Understand and describe all warranties, advertising, and promotion of products and services.
• Take responsibility for guest interactions from initial experience through completed service, including scheduling appointments and estimating time requirements.
• Make recommendations to guests based on manufacturer guidelines.
• Promote self-development by utilizing company-provided training tools.
• Maintain a clean and safe work and guest area.
• Perform a variety of manual tasks including lifting tires and wheels, standing, bending, and squatting.

Skills

Prior guest service experience

Valid driver's license

Spanish speaking (preferred)

Education

High School Diploma or GED

Job description

Join the Goodyear Team!

Location:

336 N. Broadway

Jericho, NY 11753

Pay Range:

$17.00 - $20.00 per hour

Benefits Include:

• Healthcare

• 401(k) Retirement Plan

• Life Insurance

• Disability Insurance

• Tuition Assistance

• Paid Sick Time

• Paid Vacation Time

• Employee Tire Discounts

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results.

General Description:

As a Customer Sales Advisor, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team- environment. We encourage you to allow us to invest in your success as you invest in ours;

Responsibilities will include, but not be limited to:

• Help drive and reach sales goals through guest interactions including tire and service sales

• Build guest relationships and ensure guest satisfaction through understanding their needs

• Understand and be able to describe all warranties, advertising, and promotion of products and services

• Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.

• Make recommendations to guests based on manufacturing recommendations

• Promote self-development by utilizing Company provided training tools

• Maintain a clean and safe work and guest area

• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:

• Prior guest service experience

• Valid driver's license

• Must be at least 18 years of age

• No relocation is being offered for this position

• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:

• High School Diploma or GED

• Previous Automotive Guest Service experience

• Previous Tire Sales experience

• Spanish speaking preferred

Position Criteria:

• Strong work ethic; independently motivated to produce results with limited influence from others

• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork

• Ability to review, analyze, and interpret information, identify problems, and make decisions

• Ability to read, understand, and follow procedures and guidelines

• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays

• Commitment to following established safety policies and procedures.

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GOODYEAR IS AN EQUAL OPPORTUNITY EMPLOYER

Goodyear is an Equal Employment Opportunity and Aff… All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

See Goodyear's EEO & ... policy affirmation here.