Customer Sales Advisor - Akron, OH

The Goodyear Tire & Rubber Company; Akron (OH); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical plans

401(k)

Certification reimbursement

Paid vacations

Resumo da oferta

The Goodyear Tire & Rubber Company in Akron, OH seeks a Customer Sales Advisor to gain hands-on experience in an Auto Service center. You will connect with guests, deliver outstanding service, and learn about quality, sales, and profitability in a team environment.

Goodyear invests in your success with training and fast-track opportunities for career growth. You will drive tire and service sales, build guest relationships, explain warranties and promotions, guide guests from check-in to

Qualificações

• Prior guest service experience and a valid driver's license are required.
• Must be at least 18 years old and legally authorized to work in the U.S. without sponsorship.
• No relocation assistance is offered for this position.

Responsabilidades

• Help drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction by understanding their needs.
• Describe warranties, advertising, and promotions of products and services.
• Schedule appointments, estimate time requirements, and check out after service.
• Make recommendations to guests based on manufacturer guidelines.
• Maintain a clean and safe work and guest area.

Conhecimentos

Guest service

Customer service

Communication

Teamwork

Work authorization

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

Let's Connect To Schedule Your On Site Interview!

Text "Goodyear" to 66866 to connect with a recruiter!

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, and begin your career with the tire and auto service innovation leader!

General Description

As a Customer Sales Advisor, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team-environment. We encourage you to allow us to invest in your success as you invest in ours;

Responsibilities Will Include, But Not Be Limited To

• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction through understanding their needs
• Understand and be able to describe all warranties, advertising, and promotion of products and services
• Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
• Make recommendations to guests based on manufacturing recommendations
• Promote self-development by utilizing Company provided training tools
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications

• Prior guest service experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

• High School Diploma or GED
• Previous Automotive Guest Service experience
• Previous Tire Sales experience

Position Criteria

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
• Commitment to following established safety policies and procedures.ustomer Sales -Service Advisor, automotive service advisor, sales specialist, part specialist, lane advisor, retail advisor, car sales, tire sales, express lane, express service advisor, customer service, salesclerk, sales tower, lot porter, inventory, retail, sales associate, Entry Level-Lube Technician, Technician, express lube technician, customer service, service, front desk, general service, retail, cashier, service agent, sales advisor, sales, clerk, agent, host, general service technician, entry level, retail

Our comprehensive benefit package includes:

• medical plans
• 401(k)
• certification reimbursement
• paid vacations

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