Customer Risk Assessment - Senior Data Analyst

Bank of America; Charlotte (NC); On-site; USD 110,000 - 150,000; Full time

Job summary

Bank of America, Charlotte, NC, seeks an experienced professional to support AML Customer Risk Assessment (CRA) activities across Consumer, Global Banking, Global Markets and Wealth Management. You will analyze systems, data and controls to identify risks and assist in CRA reporting and remediation efforts.

With 10+ years in Financial Crimes and strong data analytics, you will leverage SQL, Teradata, Alteryx, Tableau and Excel to drive risk-informed decisions and collaborate with stakeholders

Qualifications

• 10+ years of experience in Financial Crimes including minimum 3 years of direct experience with systems, data and processes that support Financial Crimes programs.
• Advanced data analytics and data management skills, including the ability to extract, integrate and analyze large datasets from multiple databases and systems using SQL, Teradata, Alteryx, Tableau and Excel.
• Experience partnering with business, operations, technology, and compliance stakeholders to influence outcomes and drive execution.
• Strong capability to work independently and manage multiple priorities simultaneously and deliver high-quality results with limited supervision.
• Strong analytical and problem‑solving skills with the ability to evaluate complex financial crimes requirements, data relationships and business processes.
• Excellent written and verbal communication skills with the ability to clearly articulate risk concepts and analytical findings.
• Strong presentation skills with the ability to synthesize multiple analyses into concise, executive‑level messages and recommendations for leadership.
• Ability to assess Financial Crimes risks through a combination of business knowledge, system understanding, and data analysis, and provide practical recommendations that balance regulatory requirements, risk management objectives, and business needs.

Responsibilities

• Develop understanding of end-to-end systems, data and business processes relating to CRA and identify associated risks and controls.
• Support CRA data reporting and analysis and promote collaboration across business, operations, technology and compliance teams.
• Assist in remediation of disparate risk ratings and duplicate customer risk issues across lines of business.

Skills

Financial crimes

Data analytics

SQL

Teradata

Alteryx

Tableau

Excel

Stakeholder influence

Education

Bachelor's degree in Mathematics/Statistics, Economics, Engineering, Finance, Data Science, or equivalent certifications

Tools

SQL

Teradata

Alteryx

Tableau

Excel

Job description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Line of Business Job Description This job is responsible for supporting the review of systems, processes, data and controls that impact AML Customer Risk Assessment (CRA) activities across Consumer, Global Banking, Global Markets and Wealth Management, as well as identifying and advising on CRA issues and monitoring resolution thereof. This job also requires supporting the remediation of disparate risk rating of duplicate customers and any other identified issues across all lines of business in the Bank. Key responsibilities include developing an understanding of end-to-end systems, data and business processes relating to CRA; identifying associated risks and controls; developing/supporting CRA data reporting and analysis; promote collaboration across business, operations, technology and compliance teams to assess risks and balance requirements; and supporting the remediation of disparate duplicate customer risk ratings.

Required Qualifications

• 10+ years of experience in Financial Crimes including minimum 3 years of direct experience with systems, data and processes that support Financial Crimes programs.
• Advanced data analytics and data management skills, including the ability to extract, integrate and analyze large datasets from multiple databases and systems using SQL, Teradata, Alteryx, Tableau and Excel.
• Experience partnering with business, operations, technology, and compliance stakeholders to influence outcomes and drive execution.
• Strong capability to work independently and manage multiple priorities simultaneously and deliver high-quality results with limited supervision.
• Strong analytical and problem‑solving skills with the ability to evaluate complex financial crimes requirements, data relationships and business processes.
• Excellent written and verbal communication skills with the ability to clearly articulate risk concepts and analytical findings.
• Strong presentation skills with the ability to synthesize multiple analyses into concise, executive‑level messages and recommendations for leadership.
• Ability to assess Financial Crimes risks through a combination of business knowledge, system understanding, and data analysis, and provide practical recommendations that balance regulatory requirements, risk management objectives, and business needs.

Desired Qualifications

• Bachelors degree in Mathematics/Statistics, Economics, Engineering, Finance, Data Science, or equivalent certifications.
• Experience supporting regulatory or audit remediation, consent order initiatives, or risk management and governance programs.

Key Behaviors

• Intellectual curiosity and a strong interest in financial crimes and systems, process and data supporting financial crimes activities.
• Ability to work well in a newly established team and effective navigation of evolving priorities within the new function.
• Maintains strong attention to detail while balancing strategic thinking and execution.
• Demonstrates proactive initiative, adaptability, and a continuous improvement mindset in identifying opportunities to enhance processes, controls, and data quality.

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40

Privacy Statement: https://careers.bankofamerica.com/en-us/privacy-notice

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well‑being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi‑faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

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Global Impact

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Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.

Pay Transparency

https://careers.bankofamerica.com/en-us/pay-transparency