Customer Return Representative - PT

Avis Budget Rental Locations; Lihue (HI); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Medical, dental and other insurance

Employee discounts on car rentals

Job summary

Avis Budget Rental Locations in Lihue, Hawaii, is seeking driven individuals to join our team as customer service representatives. In this outdoor role, you'll assist customers during vehicle returns, ensuring a smooth and efficient process while providing exceptional service.

Ideal candidates will enjoy working outdoors, possess effective communication skills, and be 18 years old or older. Team members will receive on-the-job training, flexible benefits, and opportunities for career growth as we strive to deliver innovative transportation solutions.

Qualifications

• Must have a valid Driver’s License.
• Must be at least 18 years old.
• Customer service experience is a bonus.

Responsibilities

• Assist customers with returning rental vehicles.
• Accurately check in vehicles and record mileage and fuel levels.
• Provide friendly customer service outdoors.

Skills

Effective verbal communication skills

Basic computer skills

Customer service experience

Job description

$21.00/hour Shift Premium may ApplyWe’re hiring immediately! Do you enjoy working outdoors and helping customers complete their experience on a positive note? If you’re friendly, dependable, and take pride in providing great service, join the Avis Budget Group team at our airport locations.In this role, you’ll be a key part of the return process—helping customers move smoothly through their drop-off while ensuring vehicles are accurately checked in and ready for the next rental.What You’ll Do:In this outdoor role, you will assist customers as they return their rental vehicles. This includes greeting customers, securing keys, recording mileage, fuel levels, and vehicle condition, and checking cars into our computer system. You will also help ensure vehicles are processed efficiently and accurately, all while delivering professional, friendly customer service.Perks You’ll Get:Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)On-the-job training to learn our business and build your skillsPaid time offMedical, dental and other insuranceFlexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expensesRetirement benefits (401k)Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget carsAbove perks may vary based on full-time/part-time status and locationWhat We’re Looking For:Valid Driver’s LicenseBasic computer skills (typing, data entry)Effective verbal communication skillsEnjoyment of working with customers and providing great serviceWillingness to work outdoorsFlexibility to work all shiftsMust be able to stand, walk, or move throughout the rental lot, enter and exit vehicles for prolonged periods, and drive a variety of vehiclesMust be 18 years of age and legally authorized to work in the United StatesThis position requires regular, on-site presence and cannot be performed remotely6 months retail or customer service experience is a bonusWho We Are:Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.We believe great service starts with people who care. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.LihueHawaiiUnited States of America